技能要求Skill Requirements:
負責店面營業部的運轉與管理,完善和提高各項服務工作,確保提高優良服務和優質產品。
Responsible for the operation and management of the store's business department, improving and enhancing various service work, and ensuring the provision of excellent services and high-quality products.
職位描述Job Descriptions:
1. 確保酒店服務質量達到或超過客戶期望;
Ensure that the hotel service quality meets or exceeds customer expectations;2. 負責制定并推行預算、計劃、目標和工作流程,確保所有目標得以實現;
Be responsible for formulating and implementing budgets, plans, goals and work processes to ensure that all goals are achieved;3. 策劃和實施各類促銷活動,增加客戶數和提高客戶滿意度;
Plan and implement various promotional activities to increase the number of customers and improve customer satisfaction;4. 監控競爭酒店的市場價格和活動,并采取相應應對措施;
Monitor the market prices and activities of competing hotels and take corresponding countermeasures;5. 定期對酒店員工進行培訓和考核,確保他們具備提供高質量服務所需的技能;
Regularly train and assess hotel employees to ensure they have the skills required to provide high-quality services;
6.完成上級領導交付的其他任務。
Complete other tasks assigned by superiors.
任職要求Job Requirements :
1. 具有3年以上酒店經理或同等職位的工作經驗,本科以上學歷,具備英語溝通能力及領導力;
Have more than 3 years of work experience as a hotel manager or in an equivalent position, with a bachelor's degree or above,and having Englishcommunication skills and leadership abilities;2. 具有出色的領導和管理技能,能夠激勵員工完成任務;
Possess excellent leadership and management skills, and be able to motivate employees to complete tasks;3. 對客戶服務、銷售和市場營銷具備深入理解;
Have an in-depth understanding of customer service, sales and marketing;4. 熟悉酒店業務、制度和法律法規,關注市場發展動態;
Be familiar with hotel operations, systems, laws and regulations, and pay attention to market development trends;5. 自我激勵、富有創新思維、能夠承受一定的工作壓力;
Be self-motivated, have innovative thinking, and be able to withstand certain work pressure;
6. 愿意長期駐外發展。
Willing to stay abroad for long-term development.
位求職者投遞了該職位,你的簡歷匹配度為
你的綜合競爭力排名為第
名
立即溝通
? ? ? ? ?瀚淇國際控股集團自1999年從醫藥貿易起步,經過26年發展,已覆蓋制藥、新能源、農業、礦業、物業、餐飲六大板塊,形成跨國布局。 集團以‘全球供應鏈+非洲市場’為核心模式,充分發揮中國制造業和供應鏈優勢,為非洲市場提供高性價比商品與服務。 憑借26年非洲市場經驗,集團在尼日利亞等國建立了深厚市場基礎,為商業合作提供堅實信任基礎。