崗位職責/職位描述

1、4年以上五星級酒店相關餐廳管理經驗

2、以客戶為導向，并能夠自信地建立和超過服務標準

3、了解并熟練掌握相關餐廳營業知識，包括餐廳的食品、酒水、管理方面、服務技能

4、在服務時間內以積極的態度，高效、準確的定位及滿足客人要求及需要

5、積極主動的為客人服務，滿足客人任何合理要求，并且培訓員工能夠預見客人的需求

6、有效管理部門運作，為保證服務及餐廳的正常運營采取必要的措施

7、與廚房的員工建立良好的溝通渠道

8、協助餐飲部經理及行政總廚根據餐飲發展趨勢，適當需求及銷售情況進行餐廳菜單的修改

9、輔助制定并執行部門入職培訓計劃

10、確保所有安全及衛生程序的執行

1. At least 5 years outlet experience in five-star hotel

2.?Guestoriented and able to confidently build and exceed service standards

3.?Thoroughknowledge of restaurant operations including food, beverages, supervisory?

? ? aspects,?service techniques, and guest interaction

4.?Makesure all customers’ requests and queries are responded to promptly and?

? ? effectively while assisting on the floor during meal periods each day

5.?Be proactivetowards guests, assisting them with any reasonable requests, and training?

? ? allteam member to see these things before the guests ask

6.?Managethe departmental operation and taking action where necessary to ensure it?

? ? runs smoothly,participating in service duties during service periods, where necessary

7.?Establishgood communication with the Kitchen team

8.?Participatein future menu changes with the Food & Beverage Manager and the?

? ? ExecutiveChef, taking into consideration new F&B trends, market demands and sales?

? ? achievements

9.?Assistwith planning and ensuring departmental orientation is carried out

10.?Ensurethat safe and healthy working practices are implemented at all times