崗位職責/職位描述

1、全面負責酒店所有產品的宣傳與銷售工作，包括但不限于客房，餐飲，宴會，等

2、帶領團隊完成酒店設定的銷售目標及相關任務

3、制定銷售計劃并確保所有團隊成員按照計劃執行對所負責的地區或行業的客戶進行維護及開

? ? ? 發，通過電話銷售，當面拜訪等形式了解客戶需求并最終達成銷售

4、與會展公司，航空公司，旅行社和希爾頓區域銷售辦公室建立良好的聯系

5、與宴會銷售部，市場傳訊部和收益管理部共同調整團隊定房，完成酒店內部生產力

6、確保銷售團隊可以高效地制作完成報價，合同發送給客戶并及時跟進，邀約客戶進行酒店參觀

7、了解并熟悉競爭對手的所有產品信息，包括主要客戶及其產量、酒店客房、餐飲、會務相關促

? ? ? 銷信息等，并及時反饋信息給商務發展總監

8、組織定期的會議，確保銷售團隊與酒店運作團隊有效的溝通，并協助宴會銷售部或運營部跟進

? ? ? 宴會或會議中發生的事件

9、定期給員工進行培訓，確保團隊熟悉酒店產品及流程，可以高效的發掘客戶需求并為之提供專

? ? ? 業的定制服務

10、定期分析客戶產量及客源市場結構，預判市場發展趨勢并提前設計產品及渠道以便抓住商機

1.?Responsible for the promotion and sales of all products of the hotel,including but not?

? ? limited to banquets, rooms, catering, etc

2.?Lead the team to achieve sales targets and related tasks set by thehotel

3.?Develop sales plans and ensure that all team members maintain anddevelop?

? ? customers in the region or industry they are responsible for accordingto the plan,?

? ? understanding customer needs through telephone sales, face-to-facevisits and other?

? ? forms, achieving sales

4.?Build relationships with convention companies, conference servicecompanies, travel?

? ? agents and Hilton regional sales office

5.?Work with Sales, Marketing Communications and Revenue Management toadjust?

? ? team bookings to achieve maximum productivity within the hotel

6.?Ensure that the Sales team effectively complete quotations, sendcontracts to?

? ? customers and follow-up promptly, inviting customers to visit thehotel

7.?Understand and be familiar with all product information of competitors,including key?

? ? customers and their output, hotel rooms, catering, conferencepromotion information,?

? ? and feedback promptly to the Director of Commercial

8.?Organize regular meetings to ensure effective communication between the Salesteam?

? ? and the hotel Operations team, assisting the Banquet Sales department orOperations? ? ? department in following-up on events during the banquet or meeting

9.?Provide regular training to employees to ensure that the team isfamiliar with hotel?

? ? products and processes, able to efficiently explorecustomer needs and provide?

? ? professional customized services

10.?Regularly analyse customer output and source market structure,anticipate market?

? ? ?trends and design products and channels in advance to seizebusiness opportunities