?崗位職責(zé)
- 熱情接待每位賓客,耐心溝通并了解其身體狀況與個(gè)性化需求。
- 運(yùn)用專業(yè)SPA手法與理療技術(shù),為顧客提供舒緩解壓、改善健康的療愈體驗(yàn)。
- 注重與賓客建立信任與互動(dòng),持續(xù)提升顧客滿意度與服務(wù)體驗(yàn)。
- 與前臺(tái)顧問(wèn)保持高效溝通,全面掌握顧客信息,確保服務(wù)流程順暢銜接。
- 負(fù)責(zé)SPA理療前后的房間整理、物料準(zhǔn)備與環(huán)境維護(hù),保障服務(wù)品質(zhì)始終如一。
任職要求
- 具備吃苦耐勞的精神,能以熱情、陽(yáng)光的狀態(tài)服務(wù)每一位客人。
- 服務(wù)意識(shí)強(qiáng),擁有良好的溝通表達(dá)能力。
- 熟悉人體穴位與經(jīng)絡(luò)知識(shí),具備扎實(shí)的理療理論基礎(chǔ)。
- 親和力強(qiáng),性格溫和,形象得體,笑容自然富有感染力。
- 有專業(yè)SPA或理療相關(guān)工作經(jīng)驗(yàn)者優(yōu)先考慮。
福利待遇
- 完善的職業(yè)成長(zhǎng)路徑,提供專業(yè)系統(tǒng)的SPA技術(shù)培訓(xùn)。
- 繳納五險(xiǎn)一金,保障員工基本權(quán)益。
- 彈性工作制,助力工作與生活的平衡。
- 享受帶薪年假,勞逸結(jié)合。
- 提供食宿福利,非住宿員工可享受住房補(bǔ)貼。
- 優(yōu)美舒適的工作環(huán)境,融洽積極的團(tuán)隊(duì)氛圍。
- 清晰的晉升通道,儲(chǔ)備店長(zhǎng)/培訓(xùn)師計(jì)劃助你成長(zhǎng)。?
Job Responsibilities
- Warmly welcome each guest with enthusiasm, patiently communicate and understand their physical condition and personalized needs.
- Apply professional SPA techniques and therapeutic skills to provide guests with a relaxing and healing experience that relieves stress and enhances well-being.
- Focus on building trust and rapport with guests, continuously improving customer satisfaction and service quality.
- Maintain efficient communication with front desk consultants to fully understand guest needs and ensure a seamless service flow.
- Prepare treatment rooms before sessions and perform closing duties afterwards, maintaining a clean and tranquil environment.
Job Requirements
- Strong work ethic, resilience, and the ability to serve every guest with a warm and positive attitude.
- Excellent service awareness and strong communication skills.
- Solid understanding of acupoints and meridian theory, with the ability to perform professional treatments.
- Friendly and gentle personality, with a professional appearance and a natural, infectious smile.
- Prior experience in a professional SPA or wellness therapy role is preferred.
Benefits & Compensation
- Systematic professional SPA training and a clear career development path.
- Social insurance and housing fund (five insurances and one fund).
- Flexible working hours to support work-life balance.
- Paid annual leave.
- Meal and accommodation provided, with housing subsidy available for non-resident staff.
- Pleasant working environment and a supportive, collaborative team atmosphere.
- Clear promotion opportunities, including reserve store manager and trainer development programs.
位求職者投遞了該職位,你的簡(jiǎn)歷匹配度為
你的綜合競(jìng)爭(zhēng)力排名為第
名
立即溝通
Hui-SPA是一家專注于高端美容養(yǎng)生服務(wù)的專業(yè)機(jī)構(gòu),成立于2015年,現(xiàn)擁有3家直營(yíng)門店和一支30余人的專業(yè)服務(wù)團(tuán)隊(duì)。作為美業(yè)領(lǐng)域的專業(yè)服務(wù)商,我們致力于為都市精英人群提供定制化的健康美容解決方案。企業(yè)核心業(yè)務(wù)涵蓋三大板塊:1. 專業(yè)面部護(hù)理:引進(jìn)德國(guó)HydraFacial、以色列射頻等國(guó)際尖端設(shè)備2. 身體理療項(xiàng)目:包含中醫(yī)推拿、泰式古法按摩、熱石療法等特色服務(wù)3. 私人訂制療程:由資深美容顧問(wèn)1v1設(shè)計(jì)個(gè)性化護(hù)理方案技術(shù)團(tuán)隊(duì)由8位持有CIDESCO/ITEC國(guó)際認(rèn)證的美容師領(lǐng)銜,所有服務(wù)人員均需完成300小時(shí)崗前實(shí)訓(xùn)。我們與瑞士Valmont、法國(guó)Decléor等頂級(jí)品牌建立長(zhǎng)期合作,確保使用產(chǎn)品的安全性和功效性。經(jīng)營(yíng)特色:- 采用會(huì)員預(yù)約制服務(wù)模式- 單店日均接待量控制在15-20人次- 客戶滿意度持續(xù)保持在96%以上- 年度服務(wù)復(fù)購(gòu)率達(dá)75%目前已在本地高端商圈建立穩(wěn)定的客戶群體,服務(wù)超過(guò)5000名注冊(cè)會(huì)員。2023年新開(kāi)設(shè)的旗艦店引入智能皮膚檢測(cè)系統(tǒng)和VR放松艙等科技設(shè)備,標(biāo)志著我們向"科技+美容"的創(chuàng)新服務(wù)模式轉(zhuǎn)型。企業(yè)堅(jiān)持"專業(yè)立身、服務(wù)致勝"的經(jīng)營(yíng)理念,通過(guò)持續(xù)的技術(shù)升級(jí)和服務(wù)優(yōu)化,致力于成為區(qū)域美業(yè)市場(chǎng)的標(biāo)桿品牌。