- 職位性質：全職
- 工作地區：陜西省西安市
- 招聘人數：2人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：不限
- 年齡要求：22-32
- 計算機能力：良好
- 語言要求：英語(一般)
- 國際聯號工作經歷：不限
- 薪資待遇：2千-3千
- 職位有效期：2026-03-12至2026-06-10
職位：Bellman 行李員
崗位職責/職位描述
At alltimes well groomed, have a pleasant disposition, greet guests with the mosthospitable attitude upon arrival at the hotel, and willing to offer assistanceat all times
隨時保持外表整潔及良好的站姿，在客人到達時，以最熱情的態度迎接客人，并主動地為客人提供幫助。
Maintainthe entrance and main door area clean and tidy, free of obstacles and ensuethat traffic through the driveway is controlled
保持主要入口的干凈及整潔，確保進入酒店車道的順暢。
Obtaintaxis for guests as required and do your best to ensure the guests are notovercharged?
在需要時，為客人招出租車，為避免乘客被出租車司機多收費，應與出租車司機協調或提醒乘客注意。
Knowledgeablein assisting guests in requests for transport and other information
在需要時，為客人提供交通信息或其他信息。
Assistwith heavy packages, coats, suitcase, etc.?being alert to give assistance courteously and quickly, before having tobe asked
?在客人要求前，主動、迅速、有禮貌地幫客人提重的行李、外套、皮箱等。
Maintaina willingness to please attitude and give undivided attention to anyapproaching guest
保持積極、樂觀態度，認真關注每位到達酒店的客人。
Adhereto guest checking in and checking out procedures pertaining to baggage handling
在處理客人行李時，了解客人登記及結賬手續。
Welcomeguests at the main entrance, offering the greeting appropriate to the time ofday taking particular note of repeat guests and Priority Club members
在主要的門口迎接客人，特別關注當天到達的回頭客和優悅會員。
Haspresence and alerts Security or Duty Manager whenever a suspicious lookingperson or troublemaker is present
在發現可疑人物或搗亂者時，提醒安全部門或值班經理注意。
Assistarriving and departing guests by opening and closing car and taxi doors
協助到達和離開的客人開、關車門。
Maintaina spotless Porte and Drive way smoothly.
保持良好的站姿及車道的暢通。
Guidethe guest to the Front Desk and wait behind the guest during the check-in.? Keep eyes on the Front Desk Clerk whoprovides the signal for you to step forward and receive the room and roomingbooklet from the Front Desk Clerk.?Without delay, escort the guests accordingly.
引導客人到前臺，在客人登記時，站在客人后面等待客人，注意觀察前臺接待給出的房間號，拿到房間號后，立刻陪同客人到房間。
Befamiliar with the layout of the hotel and memorize the preferred route forescorting guests
熟悉酒店布局，陪同客人到達酒店的各個場所。
Room theguest in accordance with hotel standards
按照酒店標準，引導客人到房間。
Befamiliar with the lift workings and emergency stairs
熟悉電梯的運作及酒店緊急通道。
Provideinformation to guests about the hotel facilities and services
為客人提供有關酒店設施及服務的信息。
Provideguest services and guidance
為客人提供服務及引導。
Learnand utilize names of guests, especially repeat and long staying guests androutinely greet guests as they pass through the lobby, remaining alert tosituations where he can be of assistance to guests
知道客人的名字，特別是回頭客、長期的住店客人及定期的住店客人的名字，在客人通過大廳時，主動詢問客人是否需要幫助。
Maintaina well groomed hair style and wear clean, shiny well polished shoes and a neatuniform while on duty
上班時保持個人穿著整潔，發型整齊，皮鞋锃亮。
Helpother employees in department, replacing them temporarily when necessary
必要時幫助其他員工工作。
KeepTrolleys clean all the time and every night shift needs to clean all Trolleys
隨時保持行李推車的清潔，每個夜班都要擦拭所有行李推車
Keep thebaggage room clean and in order before going off duty on each shift
在值班期間，保持行李房干凈及整潔。
Uponarrival of newspaper, prepare them and deliver them to guest rooms as assignedby the concierge
準備報紙的發送，按照行李員領班的要求把報紙送到客人房間。
Use theDuty Log to document matters of importance
用值班記事薄記錄重要事情。
Arrangetransport and coordinate luggage
安排交通并協助客人提行李。
Assistguest purchase items. Be aware can only purchase Counter medicine under theDoctor’s description
可以幫助客人購買東西。只可在有醫生開具藥品處方的情況下幫助購買普通藥品。
Provideescort guest outside under requested
在客人的要求下可陪同客人外出?
Assistguests with all inquiries, both hotel and non-hotel related
回答客人有關酒店及非酒店的質疑。
Conducteffective shift briefings to ensure hotel activities and operationalrequirements are known
有效制作值班簡報，確保員工知曉酒店活動及操作要求。
Maintaindetailed knowledge of the activities of the day and alert to any potentialproblems
詳細了解酒店日常活動，警惕潛在問題。
Maintaindetailed knowledge of key occurrences in your city/location includingdirections to key points of interests, restaurants, theaters, shopping,cinemas, sporting and recreational facilities, banks, consulates, transportsystems and special events
詳細了解酒店附近的各個地方，如：餐廳、劇院、購物中心、電影院、娛樂場所、銀行、領事館、車站及其他特殊場所。
Maintainadequate supplies of forms, brochures and ensure they are presented in linewith hotel standards
按照酒店標準，確保表格、小冊子的供給。
ConsultLog Book for information/request left by outgoing shift
查看前一個值班在記事薄里留下的信息。
Manageall incoming guest mail, messages, telexes, facsimiles and special deliveries,in accordance with policy
按照酒店政策，處理送給客人的郵件、信息、傳真、電報及其他特殊物品。
Manageoutgoing guest mail, courier services, postage of parcels and freighting asdirected by guests
處理客人送出的郵件、包裹郵資及貨物。
Maintainorder and security of guest keys and other selected keys kept in Front Office,ensuring key issue policy is followed
按照酒店鑰匙政策，確保客人鑰匙、前廳保存的其他鑰匙的順序及安全。
Receivetelephone calls and take messages for guests who are out, in accordance withhotel policy
按照酒店政策，在接到外出客人電話時，留言給客人。
Recordincoming registered mail, telegram, parcel, telex in appropriate file
存檔記錄好客人的掛號信、電報、包裹。
Perform otherduties as maybe assigned by superiors
完成上級布置的其他工作
