- 職位性質：全職
- 工作地區：浙江省杭州市
- 招聘人數：6人
- 學 歷：中專
- 工作經驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：35歲以下
- 計算機能力：良好
- 語言要求：英語(一般)
- 國際聯號工作經歷：優先
- 薪資待遇：3.5千-4千
- 職位有效期：2026-03-30至2026-06-28
職位：Senior waiter高級服務員
崗位職責/職位描述
職責概述
GENERAL MISSION
向客人提供有效禮貌的服務，認真執行度假村所有的服務標準和程序。
Provide effective and courteous service to guests, and implement all service standards and procedures diligently.
工作職責
RESPONSIBILITIES AND MEANS
參加部門培訓及班前班后例會，確保始終以正確的服務理念來服務客人。
Attend departmental training sessions and pre/post-shift meetings to uphold the
service philosophy.
認真做好餐前檢查工作，并按標準擺臺，準備開餐前的各類用品用具。
Conduct thorough pre-meal inspections, arrange tables according to standards, and?prepare all utensils before service.
負責區域設施設備的清潔保養工作，提供優雅，清潔，安全的就餐環境。
Maintain cleanliness of facilities to ensure an elegant, safe dining environment.
熟悉各類菜肴與酒水、餐具的搭配，以便在客人就餐過程中及時更換。
Master the pairing of dishes with beverages and tableware for timely
replacements during service.
密切關注指定區域的桌子和重要客人，提供優質服務。
Provide attentive service to tables in designated areas and VIP guests.
將不符合標準和程序的菜肴退回廚房。將客人的投訴和意見匯報給領班、主管。
Return any dishes that do not meet standards to the kitchen. Report guest
complaints to supervisors.
在每一班結束時，確保指定區域的清潔衛生，各個工作臺中都有充足的物品留待下?????????班使用,并做好交接工作。
At shift end, ensure designated areas are clean, leave sufficient supplies at
workstations for post-shift use, and complete handover procedures.
完成上級交代的其他任務。
Complete other tasks assigned by superiors.
職位要求
JOB SPECIFICATION
中專及以上學歷，酒店管理專業優先。
Diploma or above, major in Hotel Management is preferred.
具備餐飲相關崗位工作經驗1年及以上。
At least 1 years working experience in the same position.
具備英語溝通能力。
Proficient in English communication.
對工作認真踏實，工作態度端正，能吃苦耐勞。
Diligent and conscientious in work, with a proper work attitude and strong
endurance.
身體健康，儀表端正，眼明手快。
In good health, with proper appearance, flexible in handling affairs, and quick-witted.
掌握必需的食品、酒水知識，有一定的西餐服務技能。
Possesses essential knowledge of food and beverages, with certain skills in Western catering services.
了解西餐服務程序，善于實際操作。
Understands the procedures of Western catering services and excels in
practical operations.
熱愛本職工作，有較強的責任感，能與他人進行協作。
Passionate about one's profession, with a strong sense of responsibility and
the ability to collaborate with others.
