- 職位性質：全職
- 工作地區：廣東省深圳市
- 招聘人數：2人
- 學 歷：大專
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 職位有效期：2026-04-04至2026-07-03
- 薪資待遇：5千-6千
職位：宴會服務主管 Outlet Supervisor – Banquet
崗位職責/職位描述
To assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times
Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. Promotes the desired work culture and the brand ethos.?
協助部門經理遵循既定的理念高效的管理宴會活動，始終提供周到、專業、高效和靈活的服務
以服務顧客為中心確保穩定運作，并有效監督員工，圍繞酒店的核心價值和品牌精神開展工作。
1.?Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
嚴格遵守服務流程和品牌標準，向我們的客人傳遞品牌精髓信息以提高客人體驗感和品牌感知度
2.?Provide Service to guests with the highest level of engagement
提供高水準的服務
3.?Ensures that associates also provide excellent service to internal customers in other departments as appropriate
確保員工同樣在適當的時候為其他部門的內部客人提供同樣優質服務
4.?Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following, through to make sure problems are resolved satisfactorily
禮貌而高效地處理所有客人和內部客人的投訴和詢問，確保問題得到圓滿解決
JOB QUALIFICATIONS
崗位要求
1.?With 2year above 5 starts hotel working experience at Banquet Service
具有5星級以上酒店宴會服務同級工作2年以上相關工作經驗
2.?Good Leadership and Training skills
良好的領導力和培訓技能
3. Good organization skills
良好的組織能力
