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• 五險一金
• 定期體檢

?JOB SUMMARY
崗位摘要?
?This role exists to manage and oversee the employee residence and employee shuttle operations, ensuring a safe, clean, and comfortable environment for all employees. The Employee Affairs Manager will develop and implement policies and procedures, manage budgets, and collaborate with internal and external stakeholders to enhance employee experience and engagement.?
該崗位主要職責包括管理和監督員工宿舍和員工班車的運營，確保為所有員工提供安全、干凈和舒適的環境。員工事務經理將制定和實施政策和程序，管理預算，并與內部和外部利益相關者合作，以增強員工體驗和參與度。?
?Job Responsibility
       崗位職責?
Employee Residence
員工宿舍?
?Search, identify, evaluate, and secure suitable residence venues for employees. Consider factors like distance to the resort, capacity, facilities, and surrounding environment.?
為員工尋找、評估并明確合適的宿舍場所?？紤]與度假區之間合理的距離、容量、設施和周邊環境等因素。?
?Assess potential housing properties and negotiate rental terms, lease agreements, and legalities with property owners or management.?
評估有可能合作的住房物業，并與業主或管理方協商租賃條款、租賃協議和法律問題?
?Lead the contracting process, including drafting and negotiating lease agreements for employee housing. Ensure that contracts align with the company’s needs and legal requirements.?
主導承租過程，包括起草和談判員工住房的租賃協議。確保合同符合公司的需求和法律要求。

Coordinate with legal and finance teams to ensure compliance and secure terms that align with the budget and operational requirements.?
與法律和財務團隊協調，確保合規性，并確保條款符合預算和運營要求。?
?Work with venders to oversee the setup and furnishing of employee residence spaces to ensure they meet company standards and provide a safe, comfortable living environment.?
與供應商合作，監督宿舍空間的設置和裝修，確保其符合公司標準，并提供安全、舒適的生活環境。?
?Develop and implement policies and procedures for employee residence, ensuring compliance with local regulations and company standards.?
制定和實施員工宿舍政策和程序，確保符合當地法規和公司標準。?
?Initiatively monitor & ensure operation in each part of employee residence maintains smoothly.
積極主動地推動、監管員工宿舍所有區域之各項工作正常持續之運作。?
?Plan the availability of accommodation for employees, based on physical conditions/disabilities, gender, position, and arrival date and coordinate the allocation of accommodation.?
根據員工的身體殘障狀況、性別、職位及到達日期來做出宿舍分配計劃并且協調宿舍配置，讓宿舍房間可用性。?
?Liaise with external vendors to arrange laundry and linen supplies; repairs and maintenance; pest control; waste management; public area cleaning and ensure that standards are maintained at a superior level on a daily basis.?
和外部供應商保持聯絡以安排布草供應及洗滌；維修和維護；害蟲防治；廢物管理；公共區域清潔以及保證宿舍各項標準長期保持優秀狀態。?
?Coordinate with vendors for furniture, appliances, and other necessities for employee residence rooms.?
與供應商協調配置宿舍房間的家具、電器和其他必需品。?
?Arrange indoor and outdoor activity rooms and venues for employees according to the needs, supervise the inventory and proper maintenance of related equipment.?
根據需要布置員工室內及室外活動室及活動場地，并督導清點和妥善維護保管相關設備實施。

Work closely with the employee cafeteria contractor in the employee residence area to ensure the safety, cleanliness, and compliant operation of the cafeteria area?
與員工宿舍區域的員工餐廳承包商緊密合作，保證餐廳區域的安全，清潔及合規運營?
?Manage the employee accommodation budget, ensuring cost-effective solutions.?
管理員工宿舍預算，確保成本效益。?
?Address employee concerns and resolve issues related to accommodation.?
解決與員工住宿相關的員工的擔憂和問題。
?Maintain a positive and inclusive living environment for all employees.?
為所有員工營造積極包容的居住環境。?
?Establish and maintain good relationships with residents, ensuring their comfort and well-being.
與在住員工建立并保持良好關系，確保他們的舒適和福祉。?
?Conduct regular inspections of the living areas and common facilities to ensure compliance with health and safety standards.?
定期檢查居住區域和公共設施，確保符合健康和安全標準。
?Monitor employee residence venders to manage the inventory of supplies and equipment for the accommodation facilities.?
監控宿舍合作方管理宿舍設施的供應和設備庫存。?
?Coordinate with venders to ensure the safety and security of residents.?
與宿舍運營商協調，確保在住員工的安全和安保。?
?Implement energy and water conservation programs to promote sustainability.?
實施節能和節水計劃，促進可持續發展。?
?Plan and organize social activities and events for residents to foster a sense of community.
計劃和組織住戶社交活動，營造社區意識。?
?Work closely with venders to utilize room assignment and occupancy tracking system effectively.
與宿舍運營商緊密合作，有效利用房間分配和入住跟蹤系統。?
?Monitor the venders to ensure the system is updated and maintained to ensure accuracy and efficiency.?
監督宿舍運營商，確保系統得到更新和維護，以確保準確性和效率。?
?Assist venders to provide training and support to residents on how to use the mobile phone system.?
協助宿舍運營商為在住員工提供如何使用宿舍手機端系統的培訓和幫助。?
?Establish protocols for managing guest requests and complaints related to accommodation.?
建立管理住宿相關的訪客請求和投訴等處理方案。?
?Manage and report on incidents and accidents in the employee accommodation.?
管理和報告員工宿舍中發生的事件和事故。?
?Monitor and evaluate the quality of accommodation services provided by external vendors.?
監控和評估外部供應商提供的住宿服務質量。?
?Develop and implement a plan for the ongoing improvement of the employee accommodation facilities and services.?
制定計劃，以持續改進員工宿舍設施和服務。?
?Employee Shuttle
員工班車?
?Negotiate contracts with transportation services venders, ensuring competitive pricing and reliable service.?
與班車運輸服務商談判合同，確保有競爭力的價格和可靠的服務。?
?Ensure vendor compliance with safety regulations, performance standards, and agreed-upon schedules.?
確保供應商遵守安全規定、服務標準和商定的時間表。?
?Develop and implement policies and procedures for the employee shuttle service, ensuring safe and efficient transportation for employees.?
制定和實施員工班車服務政策和程序，確保員工安全高效的交通出行。?
?To be responsible for managing staff shuttle bus related matters. Ensure that shuttle buses comply with local transportation regulations and industry safety standards.?
負責管理員工班車相關事宜。確保班車符合當地交通法規和行業安全標準。?
?Design and optimize shuttle bus routes between employee dormitories and the resort?
設計和優化員工宿舍和度假區之間的班車路線。?
?Oversee the scheduling and routing of employee shuttles, ensuring adequate coverage and timely service.?
監督員工班車的調度和路線，確保足夠的覆蓋范圍和及時的服務。?
?Work with vendors to ensure that buses are in good working condition and meet safety standards.?
與供應商合作，確保班車處于良好工作狀態并符合安全標準?
?Work with venders to monitor and maintain safety protocols for drivers and employees, including ensuring that all drivers have the appropriate licenses and training.?
與供應商合作，監督和維護司機和員工的安全協議，包括確保所有司機都有適當的執照和培訓。

Manage the employee shuttle budget, ensuring cost-effective solutions.?
管理員工班車預算，確保成本效益。?
?Address employee concerns and resolve issues related to shuttle service.?
解決與員工班車服務相關的員工關切和問題。?
?Collaboration and Communication
協作和溝通?
?Collaborate with HRBP, Rewards, Recruitment and other departments to ensure smooth and efficient operations.?
與人力資源業務合作伙伴、薪酬福利和招聘部門以及其他部門緊密合作，確保運營順暢高效。

Ensure all new arriving employees receive full orientation on accommodation rules and regulations and are aware of all policies and procedures.?
確保所有新入住員工接收到關于員工宿舍管理條例的培訓，讓他們了解宿舍的制度和程序。

Design and maintain communication venues (i.e. bulletin boards, flyers, etc.)?
設計及維護交流場所（如布告欄，宣傳彩頁等）。?
?Communicate effectively with employees to address concerns and resolve issues.?
與員工有效溝通，解決問題。
?Collaborate with external vendors and service providers to ensure quality services.?
與外部供應商和服務提供商合作，確保優質服務。?
?Prepare monthly report which includes but not limit to movement in employee residence, check in & check out employee in the month, disciplinary record and employee activity information, maintenance details, expenses breakdown etc.?
制定每月報表，內容涵括但不限于：當月居住情況統計表包括當月宿舍變動情況，當月新入住員工和當月退宿員工，宿舍違紀事件，每月活動信息表，維修明細，費用清單等。?
?Key Skills
關鍵技能
?Minimum of 3-5 years of experience in logistics, facility management, or operations management, preferably in a hospitality, theme park, or large-scale event environment. Proven experience in managing employee housing, transportation services, and coordinating logistics.
至少3-5年的物流、設施管理或運營管理經驗，曾在酒店、主題公園或大型活動環境中工作過優先。?
?Proven experience in managing employee housing, transportation services, and coordinating logistics.?
在管理員工住房、交通服務和協調物流方面擁有豐富的經驗。?
?Strong knowledge of health and safety regulations and practices.
?熟悉健康和安全相關規定與實踐。?
?Excellent organizational and project management skills.?
出色的組織和項目管理技能。?
?Strong communication and interpersonal skills.?
良好的溝通和人際交往能力。?
?Ability to work independently and as part of a team.?
能夠獨立工作，也能作為團隊一員工作。?
?Strong problem-solving and decision-making skill

深圳樂高樂園度假區是專為2-12歲親子家庭打造的樂高主題樂園和酒店綜合度假區。由默林娛樂集團運營。建成后的樂高樂園度假區設有1個樂高樂園、1個樂高樂園水樂園和3家主題酒店。9大主題區、超100個游玩設施、劇場表演和玩樂景點，可以讓孩子和家長一起盡情互動和玩耍，享受一段高質量的寓教于樂的親子時光。