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【崗位職責】
1.全面負責酒店洗衣房的日常運營管理，包括客衣洗滌、布草清洗、熨燙及分發，確保高效、潔凈、無損。
2.制定并執行洗衣房SOP.質量標準及安全操作規程，定期維護洗滌設備。
3.控制洗滌化學品、水電及布草損耗成本，優化洗滌流程以提升效率。
4.管理洗衣房團隊，安排班次、培訓員工、監督服務質量與工作效率。
5.與樓層、餐飲、康體等部門協調布草收發，確保及時供應。
6.處理客衣洗滌投訴，確保客戶滿意度。
7.根據業務和酒店的需要，隨時增加的其他職責和任務。
[Job Responsibilities]
1. Fully responsible for the daily operation and management of the hotel laundry department, including guest laundry cleaning, linen washing, ironing, and distribution, ensuring high efficiency, cleanliness, and no damage.
2. Develop and implement laundry Standard Operating Procedures (SOPs), quality standards, and safety operation protocols; regularly maintain washing equipment.
3. Control costs related to washing chemicals, water, electricity, and linen損耗 (wastage/loss); optimize washing processes to improve efficiency.
4. Manage the laundry team, arrange shifts, train employees, and supervise service quality and work efficiency.
5. Coordinate linen collection and distribution with Housekeeping, Food & Beverage, Health Club, and other departments to ensure timely supply.
6. Handle guest complaints regarding laundry cleaning to ensure customer satisfaction.
7. Perform any other duties and tasks as assigned based on business and hotel needs.
【崗位要求】
1.高中/中專及以上學歷，酒店管理、紡織或相關專業優先。
2.5年及以上高星級酒店或大型洗衣廠工作經驗，2年以上管理崗位經歷。
3.熟悉各類布草材質、洗滌工藝、設備操作等。
4.具備成本控制意識與團隊管理能力。
5.工作細致、責任心強，能適應輪班工作。
6.年齡45周歲及以下，身體健康，無色盲色弱。
[Job Requirements]
1. High school or secondary vocational school degree or above; preference for candidates with a background in Hotel Management, Textile Engineering, or related fields.
2. 5 years or more of work experience in high-star-rated hotels or large-scale commercial laundry plants, including at least 2 years in a management or supervisory role.
3. Familiar with various linen materials, washing processes, and equipment operation.
4. Possess cost control awareness and team management skills.
5. Detail-oriented, strong sense of responsibility, and able to work on rotating shifts.
6. Age 45 years or below, in good health, with no color blindness or color weakness.

雄安凱賓斯基大酒店是雄安國貿中心項目的重要組成部分，按照“綠色、智能、創新”理念傾力打造，面積約8.5萬平方米，由高端酒店和高級公寓組成，擁有約410間客房和131套服務式公寓，配備了一個占地1000多平方米的宴會廳和多個會議室、全天候餐廳、啤酒屋、大堂酒吧、熟食店和中餐廳，滿足商務和休閑旅客的需求。雄安凱賓斯基大酒店的建成將充分發揮承接高質量疏解功能，為雄安國貿中心打造集高品質商務辦公、高端集中商業、星級酒店、服務式公寓、軌道交通及航空服務功能于一體的雄安特色TOD（以公共交通為導向的發展模式）項目提供重要支撐。