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崗位職責/職位描述

1.?????Maintain departmental goals.

???制定和完成部門預期目標。???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

2.?????Develop and implement programs designed to improve the efficiency of the operation and which improve the service to our guests.

???負責制定和實施提高部門運作效率和對客服務質量的策略。

3.?????Be able to work according to budget, keep constant eye on staffing level and control costs.

???遵守部門預算，時刻注意常額人員編制和成本控制。

4.?????Prepares duty rosters, and implements vacation and public holiday schedules.?

????準備排班表安排員工休假以及國家法定日的日程安排。

5.?????Assists in the planning and execution of promotional activities as directed.?

????在指導下協助上司制訂計劃并付諸行動。

6.?????Ensure that SOP’s and LSOP’s are available, current and in effect.

???負責制定、更新和實施標準操作程序和當地標準操作程序。????????????????????????????????????????????????????????????????????????????????????????????????????

7.?????Provide up to date performance reviews of all supervisors and associates.

???負責本部門主管和員工工作業績的評估、考核。

8.?????Participates in the preparation of the outlet’s annual departmental budget as directed.

????在指導下參與指定年度部門預算。

9.?????Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.

????協助監測和控制庫存并參與盤點。

10.??Ensure that work area is always clean, neat and organized.

????負責工作區域的清潔、衛生和有序。???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

11.??Have thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all associates are properly trained in these procedures.

????了解酒店防火規范、事故報告、安全規范及其具體職責。負責員工的防火安全規范培訓。

12.??Assists in the selection, training and evaluation of subordinate employee.

????協助挑選，培訓和評價下屬員工。

13.??Coaches, counsels, disciplines and develops subordinate employees.

????指導，建議，訓練和發展下屬員工?。??????