- 職位性質：全職
- 工作地區：杭州市蕭山區
- 招聘人數：若干
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：4.9千-7.3千
- 職位有效期：2026-05-25至2026-08-23
職位：保潔經理
崗位職責/職位描述
GENERAL MISSION 職責概述
To ensure the cleanliness of public areas are maintained, ensuring maximum guest satisfaction and adhering to the standard required by our hotel.
保持工作區域內清潔衛生，確保客人的最大滿足，并達到飯店要求的標準。
To supervise public area Attendants and inspect public areas such as restaurants function rooms, offices,?lobby and surrounding service areas. Paying attention to details by keeping the standard of Public Area cleanliness and product maintenance adhering to standard required by our hotel.
管理公共區域的清潔工作并檢查公共區域如餐廳、多功能廳、辦公室、大堂及周圍的區域，注意細節，確保公共區域的清潔與衛生符合飯店要求的標準。
To have a working knowledge of all housekeeping cleaning?equipment and preventive maintenance program for such machines, responsible?for training all associates on proper usage and handling of cleaning equipment and chemicals.
了解所有清潔工具及清潔機器的維保計劃，負責培訓員工清潔劑及清潔機器的正常使用。
General cleaning programs for the public areas and outlets of the hotel under direct responsibility?of the housekeeping department.
確保酒店公共區域和各餐廳大清潔計劃的有效開展。
RESPONSIBILITIES AND MEANS 責任和方法
To report for duty punctually wearing the correct uniform and name badge at all times.
保證正確著裝和佩戴名牌上崗。
To provide a courteous and professional service at all times.
隨時提供禮貌和專業的服務。
To maintain good working relationships with your own colleagues, and all other departments.
與本部門及其它部門的同事保持良好的工作關系。
To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
對飯店的規章制度、防火、衛生、健康及安全政策徹底的了解。
To carry out any other reasonable duties and responsibilities as assigned.
執行其它所賦予的合理的職責。
Weekly RAP sessions with the EH.
與行政管家的每周面談。
Regularly scheduled supervisor meetings.
定期主管會議。
Productive and interesting monthly department meeting.
員工月度會議。
TECHNICAL RESPONSIBILITIES 技術職責
1.?To check Public Areas, F&B outlets, offices, toilets, locker and car parks.
???檢查公共區域、餐飲營業場所、辦公室、衛生間、更衣室和停車場的衛生。
2.?To prepare Public Area duty roster later of every month.
???每月底準備公共區域排班表。
3.?To prepare monthly attendance sheet accordingly.
???每月按要求準備公共區域的考勤。
4.?To ensure all reports are prepared completely and promptly.
???確保所有報告都及時完整的上交。
5.?To ensure that an effective and complete training program is in use and that all associates are well trained and re-trained, as needed.
???確保完整有效的培訓計劃得到執行，員工得到需要的培訓和輔導。
6.?Keep purchasing manual for public area up to date and only purchase?approved items, purchase order/ receiving log should be accurately maintained.
???隨時跟進公共區域的物品采購進程，只采購批準采購的物品，確保采購單和 ????收貨單的妥善保存。
7.?To do monthly inventory to all cleaning machine and chemical also guest supplies for a good control .
???對清潔機器，清潔劑及可用品每月盤點達到良好的控制。
8.?To make a general cleaning plan to all Public Area and make record.
??對公共區域制定大清潔計劃并做好記錄。
9.?To report and follow up on repair and maintenance.
??上報并跟蹤維修和保養情況。
10.?To document all incidents in the logbook.
???將所有事件記錄在日志內。
11.?To ensure function rooms and toilets are clean before functions start.
???在多功能廳營業前，確保多功能廳與衛生間 的衛生。
12.?To attend to guest requests and complaints.
???注意客人的要求和投訴。
HUMAN RESOURCE RESPONSIBILITIES人事職責
Have a good relationship with all colleagues.
與同事保持良好的工作關系。
Be understanding, supportive, encouraging and helpful to all.
同事之間要相互理解，支持、鼓勵和幫助。
RELATIONS 工作關系
Reports directly to EH
直接向行政管家報告。
REPLACEMENT AND TEMPORARY MISSION 替代和臨時責任
To be ready and responsible when assigned, to perform any other duties as required from time to time by the Management of the hotel.
無論店內或店外，執行管理層要求的其它相關責任和特殊計劃。