- 職位性質:全職
- 工作地區:杭州市蕭山區
- 招聘人數:若干
- 學 歷:不限
- 工作經驗:不限
- 提供食宿:提供食宿
- 年齡要求:不限
- 計算機能力:不限
- 語言要求:不限
- 國際聯號工作經歷:不限
- 薪資待遇:4.9千-7.3千
- 職位有效期:2026-05-25至2026-08-27
職位:管事主管(已停止招聘)
崗位職責/職位描述
MAJOR FUNCTION 主要功能?
Responsible for the efficient operation of all food and beverage sanitation.
負責所有餐飲有關部門的清潔及消毒工作.
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MAJOR RESPONSIBILIES 責任概要?:
To provide consistent?services to internal and external customers, by adhering to and enforcing all Marriott Standards and Policies; training and guidance of trainees and attendants.
通過堅持和執行各種萬豪標準政策;培訓和指導其部門其他員工和實習生,為所有顧客提供始終如一的,高質量保證服務。
SPECIFIC DUTIES?工作任務?:
1.?Directly responsible?for sanitation?of all culinary, storage and buffet areas
直接負責廚房衛生設施,存儲和自助餐區域
2.?Supervises dish room shift operations and ensures compliance with all food and beverage policies, standard and procedures
監督管理盤碟存放間的輪班運轉操作并確保與餐飲部的相關政策,標準,程序相一致
3.?Performs all duties of utility associates as necessary
執行所有必要工作職責
4.?Follows proper handling and right temperature of all food products
適當操作并對所有食品保持適當溫度
5.?Inspects food holding and transport equipment repair and maintenance program
檢查食品持有程序和運輸設備及其維修設備程序
6.?Ensures compliance with food handling and sanitation standards
確保食品操作及衛生標準符合規定規范
7.?Ensures compliance with all local, state and federal regulations
確保所有操作符合政府法律法規
8.?Manages all equipment, china, glass and silver and ensures adequate clean supplies of each
管理所有設備,瓷器,玻璃器皿,鍍銀器皿并確保有其負責清潔的供應商
9.?Knows and enforces proper cleaning routines for service ware, equipment, floors, etc
熟知并對所有服務器皿,設備,地板等清潔程序嚴格正確執行
10.?Enforce proper breakdown procedure for banquets, restaurants, room service and associates cafeteria
針對宴會廳,餐廳,客房送餐及員工餐廳執行正確適當的破損程序
11.?Conducts China, glass and silver inventories
對瓷器,玻璃器皿和銀器皿定期盤點管理
12.?Purchases appropriate supplies and manage inventories according to budget
根據部門預算采購適當量的所需品及做好盤點工作
13.?Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
回顧員工的不同級別來確保其滿足客人的服務需要,操作運營需求及財務目標
14.?To ensure the awareness & enforcement of all Marriott SOP and property LSOP
熟知萬豪集團所有的標準操作程序和本地標準操作程序
15.?Making sure the cleanness level is compliant with the brand standard guidelines
確保清潔標準符合酒店品牌標準
16.?Knows and implements Marriott's 70 Points of?Hygiene and Safety Standards.
了解并執行萬豪70項衛生及安全標準
17.?Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs
給于部門員工安全程序的培訓,預防事故發生培訓及成本控制
18.?Effectively investigates, reports and follow up on associates accidents
有效調查,報告及跟蹤員工的意外事件
19.?To be responsible for maintaining outlet safety?at all times
在任何時間維護各個分支部門的工作安全
20.?Conduct a preventative maintenance inspection on a monthly basis
制定月度預防性檢查計劃
21.?To implement a departmental?daily 15 minutes training with associates
執行貫徹部門每日15分鐘培訓計劃
22.?Ensure utility staff is properly trained regarding sanitation, equipment handling and chemical usage
確保給于部門員工關于衛生,設備操作及化學品的使用相關的培訓
23.?Train supervisors?and the correct process of progressive discipline
針對主管進行相關培訓及正確所有原則
24.?Helps associates receive on-going training to understand guest expectations
幫助員工培訓并理解客戶需求期望
25.?Responsible for associates reviews, ensuring appraisal in a professional and timely manner
負責員工評估,確保評估的專業性
26.?To ensure the efficient scheduling of supervisors and associates
合理有效安排部門主管及員工的排班
27.?Periodically plan outside associates activity to promote teamwork
周期性的計劃安排員工參加團隊活動
28.?Promote positive inter-departmental relations through candid communication and cooperation
通過溝通和合作,創造一個積極和諧的部門關系
29.?Perform any reasonable?request made by the management which is not life threatening or against the law
嚴格執行管理層的任何不違反法律法規的合理要求
30.?Responds in a friendly manner to guest concerns?or inquires
友好禮貌的面對客人所關注的所有問題及需求
31.?Ensure associates maintain required food handling and sanitation certifications
確保員工持有必須的食品操作和衛生操作證明
32.?Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters
授權員工為客戶提供優質服務,確保員工理解其期望
33.?Observes service behaviours of associates and provides feedback to individuals; continuously strives to improve service performance
觀察員工的服務行為并對他們提供反饋信息,不但指導他們改善服務表現
34.?Promote positive inter-departmental relations through candid communication and ????cooperation.通過坦誠的溝通合作,積極推動跨部門的合作
