- 職位性質：全職
- 工作地區：杭州市蕭山區
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：7.8千-1.08萬
- 職位有效期：2026-05-25至2026-08-23
職位：餐飲銷售經理
崗位職責/職位描述
MAJOR RESPONSIBILITIES 責任概要
Conduct sales activities and service customers including meeting with customers, handling customer enquires, preparing business proposals, maintaining a good database and record of all sales call activities and business deals.
進行餐飲銷售活動和維護客戶關系，包括與客戶見面，處理客戶要求，準備商務計劃書，保存客戶資料，記錄所有與客戶的聯系，銷售拜訪和商務處理
SPECIFIC DUTIES 工作任務
1.?Conduct Food?& Beverage Sales Activities
進行餐飲銷售活動
2.?Meet with customers regularly handling both proactive sales calls and reactive sales leads.
經常與客戶見面，進行主動的銷售拜訪
3.?Conduct sales activities in a systematic manner by planning in advance according to the set guidelines.
根據準則，提前按計劃系統地進行銷售活動。
4.?Ensure all enquires are handled promptly and efficiently.
確保適當有效的處理所有咨詢。
5.?Meet with in-house guests to build relationship and to obtain guest comments.
與餐飲客戶見面以建立關系并且得到客人的評價。
6.?Meet with key food?&?beverage?customers to build relationship.
與主要餐飲客戶見面建立關系。
7.?Be proactive in obtaining sales leads from various sources such as newspaper, internet, TV etc.
主動從各種資源例如報紙，網絡和電視上取得客戶。
8.?Actively share information on guest comments, both positive and negative.
積極的與整個團隊分享客戶反饋的正面和負面的評論。
9.?Responsible for planning and organizing customer events.
負責組織和參與所有客戶的重要會議活動。
10.?Account Management
客戶管理
11.?To input information related to all accounts.
確保所有與客戶相關的信息錄入。
12.?Manage the all food?and?beverage sales information in the system is up to date.
管理餐飲銷售的數據資料，確保系統里的所有資料及時更新。
13.?Responsible for setting up plans and actions for each account.
負責對所有簽協議的客戶制定計劃和行動。
14.?Participate in account review and account audit to ensure that all relevant information is obtained for each of the accounts.
參與客戶回顧和查核，確保取得所有客戶的相關資料。
15.?Prepare Sales Call Reports to record all information on daily sales activities.
準備銷售拜訪報告以記錄所有日常銷售活動信息。
16.?Proactively to selling hotel product (i.e. F&B outlet, seasonal hotel promotion etc.)
積極有效的銷售酒店餐飲產品(包括,中西餐廳,酒吧,餐廳季節性推廣產品等)。
17.?Fully utilize all Marriott Resources
充分利用所有萬豪資源
18.?Cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties.
當酒店的服務不能滿足客人或者客人有可能作其他選擇時，銷售集團內的其他酒店。
19.?Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts.
保持與市場銷售部的聯系，和全球銷售組織聯合商榷客戶對酒店的需要，并且確保覆蓋所有客戶。
20.?Make good use of Marriott Rewards as a key sales tool.
充分利用萬豪禮賞作為一個重要銷售工具。
21.?Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.
與集團內的其他酒店的銷售部密切合作，分享市場信息，討論客戶服務事項與合作事宜。
22.?Prepare periodic reports
準備定期報告
23.?Assist in preparing periodic reports for record of sales activities and market analysis.
協助準備對餐飲銷售活動記錄和市場分析做定期報告。
24.?Office Etiquette & Business Ethics
辦公室禮儀和商務道德
25.?Ensure that all sales associates are properly dressed in uniform or business attire and the general appearance are according to the hotel standard.
確保所有銷售部員工根據酒店標準正確穿著制服或者商務正裝。
26.?Conducting business accordingly to the Marriott guidelines and local law.
確保所有銷售員工根據萬豪的方針準則和當地的法律進行工作。
27.?Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.
遵守銷售運作的規則，包括電話處理，酒店規章制度和政策法規。
28.?Follow all company policies and procedures
遵守公司所有政策和流程