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崗位職責/職位描述

· Manage Banquet operations.

負責宴會廳的運作。

· Maintain excellent level of customer service.

保證對客優質服務水平。

· Develop menus with other members of F&B team.

同團隊成員一起制定菜單。

· Set departmental targets and objectives, work schedules, budgets, and policies and procedures.

設定部門目標，工作計劃，預算和規章制度。

· Evaluate guest satisfaction levels with a focus on continuous improvement.

評估客戶滿意度并持續改善。

· Ensure communication meetings are conducted and post-meeting minutes generated.

保證組織溝通會并形成會議紀要。

· Assist other departments wherever necessary and maintain good working relationships.

必要時協助其他部門，保證良好的工作關系。

· Comply with hotel security, fire regulations and all health and safety legislation.

遵守酒店安全、消防法規和所有健康與安全制度。

· To ensure proper control on casual labor and minimize their services.

確保適當的控制臨時勞動力和減少他們的工作量。