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崗位職責/職位描述

招聘崗位：禮賓主管-前廳部

【工作職責】

遵循品牌承諾并始終提供優異的對客服務，確認客人在入住和離店過程中得到盡善盡美的服務，保持與顧客和同事之間良好的合作關系。以協助和靈活的態度與其他管理層員工密切合作，關注酒店的整體成功和客人的滿意度。

【任職要求】

1. 優秀的溝通技巧，說話清晰、簡潔、自信

2. 流利順暢的英語口語和書面表達能力

3. 保持高標準的個人形象和儀容儀表

4. 能適應靈活的班次

5. 具有良好的賓客服務意識和團隊協作精神

6. 至少兩年以上國際酒店工作經驗

【福利待遇】

月休8天/提供食宿/年假10天起/每日歷年凱悅集團姐妹酒店12間夜免費房/月度員工認可獎勵/績效獎勵

We are looking for?Lead Host-Front Office

【Job Responsibilities】

Keeping in line with the brand promise and always providingexcellent customer service, confirming that guests receive perfect serviceduring their stay and departure, maintaining a good working relationship withcustomers and colleagues. Working closely with other management staff in asupportive and flexible manner, focusing on the overall success of the hoteland guest satisfaction.

【Job Requirements】

1. Excellent communication skills, speak clearly, concisely andconfidently

2. Fluent in spoken and written English

3. Maintain high standards of personal image and grooming

4. Able to adapt to flexible shifts

5. Have a good sense of guest service and teamwork spirit

6. Minimum two years working experience in international hotels

【Benefits】

8 days off per month / Provide associate dormitory / 10 days upAnnual leaves / 12 free nights at Hyatt hotels per calendar year / Monthly associate recognition awards / Monthly Incentive