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崗位職責/職位描述

招聘崗位：禮賓專員-前廳部

【工作職責】

問候、接待客人并協助做好入住登記。確定客人抵達和離店的詳情，并安排車輛接送、行李搬運及其他服務要求。確保服務符合品牌標準的基本要求，適時提供更多可供選擇的品牌服務，以協助和靈活的態度與其他員工密切合作，關注酒店的整體成功和客人的滿意度。

【任職要求】

1. 優秀的溝通技巧，說話清晰、簡潔、自信

2. 流利順暢的英語口語和書面表達能力

3. 保持高標準的個人形象和儀容儀表

4. 能適應靈活的班次

5. 具有良好的賓客服務意識和團隊協作精神

【福利待遇】

月休8天/提供食宿/年假10天起/每日歷年凱悅集團姐妹酒店12間夜免費房/月度員工認可獎勵/績效獎勵

We are looking for Host-Front Office

【Job Responsibilities】

Meets and greets all guests and assists with registrations.Verifies arrival and departure details and arranges luggage handling andtransportation and other services requested by guests. Ensures that all companyminimum brand standards have been implemented, and that optional brandstandards have been implemented where appropriate, works closely with other FrontOffice personnel in a supportive and flexible manner, focusing on the overallsuccess of the hotel and the satisfaction of hotel guests.

【Job Requirements】

1. Excellent communication skills, speak clearly, concisely andconfidently

2. Fluent in spoken and written English

3. Maintain high standards of personal image and grooming

4. Able to adapt to flexible shifts

5. Have a good sense of guest service and teamwork spirit

【Benefits】

8 days off per month / Provide associate dormitory / 10 days up Annual leaves / 12 free nights at Hyatt hotels per calendar year / Monthlyassociate recognition awards / Monthly Incentive