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崗位職責/職位描述

招聘崗位：禮賓專員-賓客體驗

【工作職責】

通過提供從客人入住到離開的最佳貴賓服務，將重要客戶發展成為深圳君悅酒店的忠實常客。對于客戶調查結果做出回應并落實相應的改善措施。以支持和靈活的態度與其他員工緊密合作，著眼于整個酒店的成功和酒店客人的滿意度。

【任職要求】

1. 優秀的溝通技巧，說話清晰、簡潔、自信

2. 流利順暢的英語口語和書面表達能力

3. 保持高標準的個人形象和儀容儀表

4. 能適應靈活的班次

5. 具有良好的賓客服務意識和團隊協作精神

【福利待遇】

月休8天/提供食宿/年假10天起/每日歷年凱悅集團姐妹酒店12間夜免費房/月度員工認可獎勵/績效獎勵

We are looking for Host-Front Office/Guest Experience

【Job Responsibilities】

Develop key clients into regular, loyal and
frequent patrons of Grand Hyatt Shenzhen by providing the best possible VIP
service from guest arrival to departure.?Responds
to the results of the Consumer Audit and ensures that the relevant changes are
implemented.?Works
closely with other Outlet employees in a supportive and flexible manner,
focusing on the overall
success of the hotel and the satisfaction of hotel guests.

【Job Requirements】

1. Excellent communication skills, speak clearly, concisely andconfidently

2. Fluent in spoken and written English

3. Maintain high standards of personal image and grooming

4. Able to adapt to flexible shifts

5. Have a good sense of guest service and teamwork spirit

【Benefits】

8 days off per month / Provide associate dormitory /10 days up Annual leaves /12 free nights at Hyatt hotels per calendar year / Monthlyassociate recognition awards / Monthly Incentive