崗位職責/職位描述

【職位描述】

銷售協調員將從行政管理、客戶服務和銷售線索開發等方面全力支持銷售團隊開發未來業務和回頭客。
我將做些什么？

作為銷售協調員，您將從行政管理、客戶服務和銷售線索開發等方面全力支持銷售團隊開發未來業務和回頭客。具體來說，你將負責按照最高標準執行以下任務：

確定新的聯系人，開發銷售線索，對銷售機會作出反應，以實現收入最大化
全面了解酒店設施、套餐和促銷活動
生成和開發銷售線索，聯系潛在客戶以建立業務關系
向所有客戶提供報價單和書面確認函
編制準確及時的報告，以滿足銷售總監和高級管理層的需求，包括報告預約、撥打電話和業務線索的情況
定期監測客戶滿意度，解決任何懸而未決的問題，確保未來的業務量

安排和進行酒店巡展

A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.

What will I be doing?

As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Understand fully the hotel amenities, packages and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out Hotel show rounds

我們需要什么樣的人才？
為希爾頓品牌服務的銷售協調員始終代表我們的客人工作，并與其他團隊成員合作。要成功勝任這一職位，您應保持以下態度、行為、技能和價值觀：

出色的溝通技能
高水平的 IT 技能，包括 Excel、PowerPoint 和 Word
積極主動地遵守最后期限和目標
出色的組織和管理技能

如果您具備以下能力和特長，將更有利于勝任該職位：
有過銷售工作經驗
從學術機構獲得銷售或商業學科的相關學位

在希爾頓工作會是怎樣的體驗？

希爾頓是全球領先的酒店管理公司，業務涵蓋從豪華的全方位服務酒店和度假村到長住套房和中等價位酒店等住宿領域。近一個世紀以來，希爾頓一直為商務和休閑旅客提供最優質的住宿、服務、設施和價值。希爾頓致力于延續其傳統，為全球品牌提供卓越的賓客體驗。 我們的愿景是 “讓熱情好客的光輝灑滿人間”，我們的團隊團結一致，每天在世界各地創造非凡的好客體驗。 而我們出色的團隊成員正是這一切的核心！

What are we looking for?
A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Excellent communication skills
High level of IT skills, including Excel, PowerPoint, and Word
Proactive approach to meeting deadlines and targets
Excellent organisational and administration skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in a sales role
Relevant degree, in a sales or business discipline, from an academic institution
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!