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• 五險
• 崗位晉升
• 帶薪年假
• 年底雙薪
• 包吃包住
• 人性化管理
• 技能培訓
• 管理規范
• 節日禮物
• 員工活動

1.Review arrival information on a dailybasis; VIP, Regular guests, Groups, special requests etc.
每班檢查當日抵店客人信息，包括貴賓、常規客人、團隊的情況以及特別要求。
2. Maintain good working relations with all departments
與所有部門保持良好的工作關系。
3. Familiar with Front Office Standards and Procedures
熟悉前廳部工作標準及程序。
4. Ensure that guest complaints are properly logged and acted upon by trying toavoid any guest leaving the hotel dissatisfied. Solicits assistance from Management if needed
確保客人的抱怨被合適的記錄并采取行動避免客人不滿意的離開飯店。必要時從管理人員處獲得幫助。
5. Assist in resolving accounting matters, disputes, missing back-ups etc
協助解決財務問題、爭議、丟失的備分等
6. Represent Management in all guest related issues in the best possible way
盡可能用最好的方式代表飯店管理層處理與客人有關的一切事宜
7. Handle guest requests and takes personal responsibility to ensure request ismet by following up with relevant departments
處理客人要求并通過親自追蹤相關部門負責確保客人的要求被滿足
8. Responds immediately on medical requests and emergencies
對醫療要求和緊急事件做出快速反應
9. Assist in investigating and resolving written guest complaints
協助調查和解決客人的書面投拆
10.Maintain effective guest relations, builds rapport and offer personalizedservice and assistance
維持有效的對客關系，建立和諧的氣氛并提供個性化的服務和幫助
11.Be responsible for night duties, carry out hotel night audit accordingprocedure
負責酒店夜間運行，根據具體程序完成夜間審計工作

 渝州情·悅天下        作為載譽于身的一流酒店，重慶渝州賓館是3300萬重慶人民接待國賓貴客的唯一官方下榻之所，擁有500畝城市綠洲和600余套雅逸客房及高端配套設施，其歷史延于1958年，歷在官方和坊間享有盛譽。         觀瀾山城，渝州始終位列行業之巔，無論是國際、國內盛事還是各種重要時刻，慧擇渝州，雋嘉非凡。Touching the world with service        Chongqing Yuzhou state guest Hotel is the only hotel to host state guests on behalf of 33 million Chongqing peoples; it covers an urban oasis of 500 mu and there are more than 600 sets of elegant guest rooms and high-end supporting facilities. Its famous history can be traced back to 1958.sYuzhou Hotel state guest typically enjoys a high reputation both offically and unoffically.        Yuzhou state guest Hotel has always been in the forefront of the industry, both international and domestic major events or a variety of important moments. It is undoubtedly that your choice of Yuzhou Hotel is unique