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崗位職責/職位描述

·確保所有公司都根據品牌的標準執行并恰當的運用。

Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

·堅持發揚“群策群力”的精神，確保以協助和靈活的態度與其他部門合作。

Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

·根據消費者審計報告的結果，確保相關改進措施的跟進執行。

Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

·檢查并確認房態報表。

Checks and verifies room status report.

·完整且準確的記錄房態報表。

Records and completes the Attendant’s Verification Report accurately.

·檢查及補充行政酒廊的物品并根據消耗情況入賬。

Checks and replenishes Executive Bar. Raises bills for consumed Executive Bar items.

·報告房間的缺陷。

Reports room defects.

·報告丟失和損壞的項目。

Reports lost and damaged items.

·清潔并整理客房。

Cleans and make-up guest rooms.

·換下有污漬的布草。

Empties soiled linen.

·清潔及打掃洗手間和儲藏室。

Cleans and tidies pantry and toilet.

·維護走廊及外圍區域的清潔。

Maintains the cleanliness of corridors and surrounding back areas.

·用手推車清潔及運送物品。

Cleans and packs the trolley.

·檢查及清潔運行的設備。

Checks and cleans operating equipment.

·更換房間的各種小家電的電池。

Changes the batteries of kinds of electric workers in room.

·為客房更換鮮花。

Refreshes flowers set in guestroom.

·提供做夜床服務。

Provides night turndown service.

·電話系統更新房態。

Updates room status via telephone interface system.