

凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
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Operational
營運
Uses fresh products whenever possible to ensure guests are always offered a variety of food items.
利用鮮活的產品, 以確保任何時候都能向客人提供花樣繁多的菜肴。
Ensures food surpluses and leftovers are used according to the set guidelines and policies.
確保根據所設定的確政策和方針, 盡量利用剩余的食品原料。
Cooks and ensures foods are prepared according to the menus and a recipe, ensuring the quality of food meets the Hyatt International standards.
烹制菜肴時, 確保根據菜單和配方準備食品, 以確保食品的質量達到國際凱悅的標準。
Strictly adheres to food apportionment policy to effectively control costs.
嚴格執行食品分攤政策以便能有效的控制成本。
Takes interest in learning and preparing new products as directed by the Outlet Chef de Cuisine.
在廚師長的指導下,樂于學習及制作新的菜肴。
Serves fresh food to guests which is prepared a la minute, is consistent in quality, and reflects the style of the outlet concept.
確保向客人提供精心制作、高品質以及展現我們餐廳理念的菜肴。
Supervises cooking and other kitchen personnel and coordinates their assignments to ensure economical and timely food production.
緊密督導廚師和其他廚房的員工,并協調他們的工作,以確經濟、及時的食品制作。
Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.
觀察食物的準備和制作方法、份量及食物的裝飾,以確保食品是按預先的設計制作的。
Tests cooked food before plate-up and service.
在食物裝盤及服務前,對食物進行檢查。
Ensures the cleanliness of all kitchen equipment.
確保所有的廚房設備干凈整潔。
Ensures all Commis Chefs and Kitchen Apprentices use the right tool for the right job.
確保所有的廚師在操作中使用正確的工具。
Ensures all Commis Chefs and Kitchen Apprentices handle the food-preparing machine in a proper and safe manner.
確保所有的廚師正確、安全地操作食品加工機器。
Ensures the cleanliness of the work areas at all time.
確保工作場所始終干凈整潔。
General
總則
Attends and contributes to all Meetings as required.
按要求出席所有的會議并對會議作出貢獻。
Ensures services provided to guests are always available and are always carried out to defined Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
確保隨時能為客人提供服務,并按照部門營運手冊的要求提供快捷、持續、禮貌且符合標準的服務。
Provides courteous and professional service at all times.
始終提供禮貌、專業的服務。
Maintains an up-to-date awareness of hotel product knowledge, current promotion, policy changes and appropriate internal communication.
保持對酒店產品知識、當前推廣、政策改變的最新了解及保持高效的內部溝通。
Attends all hotel and departmental training sessions as scheduled to improve skills and knowledge.
根據安排出席酒店及部門的培訓,以提高技能和知識。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
用禮貌、高效的方式來滿足客人和員工的要求, 如果沒有立即解決的方式,則進行匯報。
Familiar with and strictly adheres to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
熟悉并嚴格遵守員工手冊中的規章制度,以及和酒店政策相關的消防、衛生、健康和安全的制度。
Maintains high standards of personal presentation & grooming.
保持高標準的個人形象和儀容儀表。
Maintains positive guest and colleague interactions with good working relationships.
與客人和同事保持基于良好工作關系的接觸。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。
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