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崗位職責/職位描述

·?確保根據凱悅資深銷售原則和智能銷售理念進行專業的電話銷售

Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.

·? 根據既定目標細心制定銷售通話

Carefully plans Sales Calls into defined objectives.

·? 詳細了解酒店設施，功能和服務

Maintains a detailed knowledge of hotel facilities, features and services.

·? 對廣大的競爭者 進行研究，并維護酒店的產品知識

Conducts extensive competitor researches and maintains excellent product knowledge of the Hotel.

·? 系統有效的對指定部門進行帳戶分類，并將結果和機遇報告給銷售經理/銷售部副總監

Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager / Associate Director of Sales.

·? 跟進銷售咨詢，并確定潛在生意的意向。

Follows up sales leads to identify prospects.

·? 通過直線邀約的電話聯系和通信設備確保酒店高層的接觸

Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.

·? 專業的指導電子市場活動

Professionally conducts routine telemarketing activities to identify new accounts.

·? 必要時，將酒店的娛樂和運行介紹給客戶

Entertains and conducts hotel inspections to clients whenever required.

·? 建立和維護已有客戶群，并不斷發展 新的客戶

Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities.

·?完成月度和年度的個人目標，以及房間收入的部門目標

Achieves the monthly and annual personal target and the segment target room night production and room revenue.

·? 同相關部門協調合作，確保客人的要求和期望達到滿足

Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.

·? 準備和確保所有的事件命令都及時的傳達給相關部門

Prepares and ensures all Events Orders are distributed to concerned departments on a timely manner.

·? 在銷售部經理不在時，協助完成其任務

Assists the Sales Managers to follow up on all matters in the absence of the Sales Manager.

其他：

此崗位針對會議/宴會銷售，

需要有高星級酒店宴會廳 / 銷售部經歷。

不滿足該條件的請勿投遞，謝謝您的配合。