1、? 協(xié)助餐廳經(jīng)理不斷改進完善工作標準和服務(wù)程序,并督導實施。
2、? 召開班前例會負責本班組服務(wù)員的工作任務(wù)分配,檢查本班組對客準備、服務(wù)及收市情況。
3、? 負責向經(jīng)理和廚師長反饋客人對食品、服務(wù)方面的信息。
4、? 對重要客人給予關(guān)注,負責處理餐廳里發(fā)生的問題和客人投訴,并及時向餐廳經(jīng)理匯報。
5、? 定期檢查、清點、保管餐廳的設(shè)備、餐具、布草等物品,負責簽署設(shè)備維修、物品領(lǐng)用等報告單。
6、? 督促員工做好餐廳安全和清潔衛(wèi)生工作,開餐前檢查餐臺擺臺、清潔衛(wèi)生、餐廳用品供應(yīng)及設(shè)施設(shè)備的完好情況。
7、? 協(xié)助經(jīng)理做好對服務(wù)員的培訓工作及對員工進行考核。
8、? 負責餐廳工作人員調(diào)配、班次安排和員工考勤、考核,保證在規(guī)定的營業(yè)時間內(nèi),各服務(wù)點上都有崗、有人、有服務(wù)。
9、? 堅持讓客人完全滿意的服務(wù)宗旨,加強服務(wù)現(xiàn)場管理,檢查和督導餐廳員工的崗位業(yè)務(wù)培訓。
10、?????? 了解和掌握員工思想狀況,做好思想政治工作,抓好班組文明建設(shè)。
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??????? 萬峰大酒店是河北萬峰房地產(chǎn)有限公司投資4.8億元人民幣,按照國際五星級標準興建的大型酒店。酒店位于邢臺市未來政治、經(jīng)濟、文化中心--龍崗新區(qū)(鋼鐵北路與郭守敬大道交匯處)。距火車站、汽車站、京深高速、107國道僅15分鐘車程,交通極為便利。酒店占地80余畝,建筑面積5.5萬㎡,主樓高24層,是一家集客房、餐飲、會議、康樂、休閑商務(wù)為一體,具有濃厚文化特色和高檔品位的五星級酒店。酒店融匯國內(nèi)先進設(shè)計理念和智能化管理系統(tǒng)為一體,功能布局先進,配套設(shè)施完善,建筑風格尊貴,文化氛圍濃厚,管理品位高端,形成了萬峰五星級大酒店的獨特魅力。??????? WanFeng International Hotel is invested 480 million by The HeBei WanFeng Real Estate Co.Ltd. It is a large-scale hotel which is built according to the international five-star standard. It is Located at GangLong New Area in XingTai city (at the crossroad of North GangTie road and GuoShoujing avenue) where is the future political, economic and cultural center. Only 15 minutes away from the Railway Station, Bus Stop, BeiJing-ShenZhen Expressway and 107 National Road, so the traffic is very convenient. With strong cultural features and high-end tastes, the five-star hotel covers an area of more than 80 acre and building area is 55 thousand square meters. The main building is 24 floors high. It’s a combination of rooms, catering, conference, recreation, leisure and business. It blends the up-to-date design concept in domestic and intelligent management system into a unity. The hotel has reasonable architectonics physical design、perfect supporting facilities、majestic architectural style、strong cultural ambience and advanced business management, these features formed a particular charm of The WanFeng International Hotel.??????? 萬峰大酒店倡導“品質(zhì)成就品牌、品牌決勝市場”的企業(yè)理念,致力于搭建一支國際化水準的管理團隊和充滿朝氣、活力的員工隊伍。我們堅持“以人為本、人盡其才、事得其人、人事相宜”的人才理念、努力為員工提供一個良好的工作環(huán)境和廣闊的發(fā)展空間。??????? ?WanFeng International Hotel advocates a business philosophy which is “quality achievements of the brand, brand to win the market”. We will dedicate ourselves to build a international management team and dynamic staff. We insisted on the principle of “people oriented and put the right man in the right place”, try to provide a good working environment and wide development space for our staff.??????? ?所述招聘職位一經(jīng)錄取,公司將提供良好的競爭平臺和發(fā)展空間。熱忱歡迎有志人士與、社會精英攜應(yīng)聘函及聯(lián)系方式、期望待遇等相關(guān)資料來我公司應(yīng)聘。??????? The hotel will open ceremoniouslysoon, we will provide the excellent competitive platform and sufficient development space for our employees. We warmly welcome all those who come to our company applied for the job, remember carry your letter of application, contact information, your salary expectation and other relevant materials, etc.