施展才華
- 職位性質：全職
- 工作地區：江蘇省蘇州市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-04-09至2026-07-09
職位：預訂部主管Reservation Supervisor(已停止招聘)
崗位職責/職位描述
Promote the Hotel’s (and JHM generally) products and services
推銷酒店（以及整個喬盈酒店集團）的產品和服務
Prepare and execute action plans which increase reservation sales and associated business
準備和執行增加預訂銷售和相關業務的工作計劃
Maintain knowledge of special rates/ offers/ promotions
掌握關于特價，優惠，促銷活動的信息
Prepare reservation sales reports
準備預訂銷售報告
In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在經理缺席的情況下主持交接班說明會，確保員工了解酒店的活動和運營要求
Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
與前廳部經理或財務經理聯系所有要求信用審批的預訂事宜
Works with superior on manpower planning and management needs
和上級一起進行人力規劃和管理需求。
Works with superior in the preparation and management of the Department’s budget
和上級領導一起編制和管理部門預算。
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
運用銷售技巧和房間銷售升級推廣洲際酒店集團的產品和服務
Maintain a high level of product and service knowledge about all JHM Hotels in your region
充分了解所在地區的喬盈酒店集團成員的產品和服務
Develop and maintain a regular pattern of sales calls
發展和保持定期進行銷售拜訪的模式
Record and process reservations made by phone/fax/email
記錄和處理通過電話，傳真，電子郵件進行的預訂
Accept wait list reservations
接受等待名單預訂
Process amendments to reservations such as extensions, early departures, etc
修改延期和提前離店等特殊情況的預訂記錄
Manage “no show” reservations by investigation and recording of same
調查和記錄未按預訂抵店的預訂情況
Record special billing arrangements for groups and conventions
對團隊和會議的特別賬單安排進行記錄
Monitor reservation levels and inform Managers of current and future occupancy rates
監測預訂情況，并向經理通報目前和將來的入住率
Prepare reports as requested (eg to travel agents, business houses etc)
按照要求準備報告（如給旅行代理和商業機構報告等）
