- 職位性質：全職
- 工作地區：上海市浦東新區
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：5千-6千
- 職位有效期：2026-04-03至2026-07-02
一、核心工作職責 (I. Core Responsibilities)
1. 安全監控與緊急救援 (1. Safety Monitoring & Emergency Response)
持續觀察 (Constant Vigilance): 時刻密切關注泳池區域，辨別游泳者是否處于困境，觀察是否存在危險狀況、異常或不安全的活動。
Continuously observe the pool area, identifying swimmers in distress and spotting hazardous conditions, irregularities, or unsafe activities.
緊急處理 (Emergency Response): 一旦發現溺水或其他緊急情況，需立即采取恰當的救援技術進行施救。在緊急醫療服務到達前，為受傷的客人提供必要的援助。
Immediately employ appropriate rescue techniques in the event of drowning or other emergencies. Provide necessary first aid and assistance to injured guests until the arrival of emergency medical services.
事故報告 (Incident Reporting): 及時向經理匯報所有事故、傷害和不安全的工作狀況。
Promptly report all accidents, injuries, and unsafe work conditions to the manager.
2. 卓越服務與賓客互動 (2. Excellence in Service & Guest Interaction)
熱情迎賓 (Warm Greetings): 按照麗思卡爾頓的“黃金標準”，以專業、整潔的形象歡迎和接待所有客人，主動預見并滿足他們的服務需求，真誠地向客人致謝。
Greet and welcome all guests with a professional and well-groomed appearance, following The Ritz-Carlton Gold Standards. Proactively anticipate and fulfill their service needs and express genuine gratitude to guests.
營造氛圍 (Creating Atmosphere): 為客人營造一個有趣、放松的氛圍，清晰專業地宣傳和解釋泳池及康體中心的規則與設施。
Create a fun and relaxing atmosphere for guests. Clearly and professionally communicate and explain the rules and facilities of the pool and wellness center.
協助特殊需求 (Assisting with Special Needs): 主動為有障礙的客人提供幫助，確保他們也能安全享受設施。
Proactively offer assistance to guests with disabilities, ensuring they can also safely enjoy the facilities.
3. 設施維護與環境管理 (3. Facility Maintenance & Environment Management)
環境清潔 (Environmental Cleanliness): 負責泳池甲板的清洗、拖洗和整體清潔工作，確保環境一塵不染。同時，按照酒店標準程序整理和疊放毛巾。
Responsible for cleaning, mopping, and the overall upkeep of the pool deck, ensuring a pristine environment. Fold and arrange towels according to hotel standards.
水質管理 (Water Quality Management): 負責游泳池水質的測驗和保養，確保水質符合衛生標準。
Responsible for testing and maintaining the pool water quality, ensuring it meets all health and safety standards.
設備檢查 (Equipment Inspection): 定期檢查更衣室等區域，杜絕安全隱患。對工具、設備進行視覺檢查，確保其正常可用。
Regularly inspect areas such as locker rooms to eliminate potential safety hazards. Perform visual inspections of tools and equipment to ensure they are in proper working order.
體力要求 (Physical Demands): 能夠快速奔跑、攀爬、彎腰、扭轉以應對緊急情況。能夠搬舉不超過50磅（約22.7公斤）的物品，或在協助下搬舉超過75磅（約34公斤）的物品。
Able to run, climb, bend, and twist quickly to respond to emergencies. Able to lift and carry items weighing up to 50 pounds (approx. 22.7 kg) without assistance, and items over 75 pounds (approx. 34 kg) with assistance.
