三亞海棠灣費爾蒙酒店| 招聘職位
- 職位性質(zhì)：全職
- 工作地區(qū)：海南省三亞市
- 招聘人數(shù)：1人
- 學 歷：本科
- 工作經(jīng)驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：3萬-3.5萬
- 職位有效期：2026-05-28至2026-08-26
職位：運營總監(jiān) Director of Operations
崗位職責/職位描述
Primary Responsibilities主要職責
1.Manages alloperational tasks as well as their respective delegation and follow-up, toensure the smooth of operation and the highest level of guest satisfaction.
管理所有運營任務以及與之相關的委派與跟進，以確保運營順暢和客人滿意。
2.Anticipate and address guest issues and establish proactive processes to promote guestsatisfaction.
參與并解決客人的問題，建立積極主動的處理流程從而提高客人的滿意度。3.Conduct daily walk through to ensure LQA standards and cleanliness together with allRooms Division policies and procedures are adhered in front and heart of thehouse areas. Initiate action to correct a hazardous situation and notify ERT ofpotential dangers.
進行每日巡視以確保質(zhì)量標準、衛(wèi)生標準及所有房務部的政策與程序在前場和后場區(qū)域都被遵守和執(zhí)行，并在發(fā)現(xiàn)安全隱患時采取行動并通知危機處置團隊。
4.Develop, recommend, implement and manage the operational department’s annual and long term goals.
制定、推薦、實施和管理運營部門的年度和長期目標。
5.Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action.
確保整個運營部門的成本得到控制，并定期分析結果，以突出問題并采取適當?shù)男袆印?/p>
6.Ensure thatall operations departments are maximizing revenue and profit potentials whileminimizing costs.
確保各運作部門在最大限度降低成本的同時，實現(xiàn)收入和利潤的最大化。
7.Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded.
為酒店管理團隊和團隊成員提供有效的領導，確保達到并超越目標。
Knowledge and Experience 知識經(jīng)驗
1.Prior experience in a leadership role in an international luxury hotel or resort. Preferably with experience in Rooms or?Food & Beverage?Management.
具有國際奢華酒店或度假村同等工作經(jīng)驗，具有房務或餐飲管理經(jīng)驗者優(yōu)先。
2.Experience in managing budgets, revenue proposals and forecasting results.
具有管理預算、收入建議和預測結果的經(jīng)驗。
3.Strong communicator, exhibits exceptional leadership in motivating and exertingpositive influences, resulting in positive relationship with colleagues.
善于溝通，在激勵和施加積極影響方面表現(xiàn)出卓越的領導力，與同事建立積極的關系。
4.Highly organized, with a keen eye for detail and a drive to achieve targets.
很強的組織性，對細節(jié)非常敏銳，目標導向型。?
5.Work honestly with strong responsibility，fairly handle matters.?
工作認真負責，作風正派、處事公正，有良好的素質(zhì)。
6.Confidently able to resolve problems and make decisions.
具備決策能力、解決問題的能力。
7.Fluent written & spoken English.
流利的英語讀寫能力。
