BASIC FUNCTION基本職責
Responsible for supervising the activities of Room Attendants to ensure clean, orderly, attractive and well-maintained guest rooms, hallways and service areas.負責監督客房服務員的工作，確保客房、大廳和服務區域的干凈、整潔。
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DUTIES AND RESPONSIBILITIES職責和義務
1.??????? Trained and direct staff on guest floor.培訓和引導員工去工作。
2.??????? Check occupied .departure and vacant rooms.檢查所有的房間，如住人房，預退房和空房等。
3.??????? Report ready room to reception.將檢查完后的干凈房間匯報給前臺。
4.??????? Check and report maintenance work to be done.檢查和匯報工程問題并負責跟蹤確保完好。
5.??????? Make recommendations on procedure to be adopted and personnel required to the Senior Supervisor.向高級主管提出合理化建議。
6.??????? Responsible for the cleanliness and upkeep of the floor assigned including equipment and supplies in general.確保樓層所有物品和工具的清潔。
7.??????? Report immediately sick and irregular guest to Assistant Executive Housekeeper.向行政副管家匯報客人生病和異常客人。
8.??????? Organize work assigned ensure that staff understand and perform their duties quickly and efficiently in order that the standard on quality and service are met all times.所安排的工作確保員工能夠明白，并快速高效的去完成工作。
9.??????? Inspect service trolley to ensure that they are well-stocked.確保工作車儲存規范。
10.???? Check VIP rooms before guest arrival, visit guest during their stay to offer assistance.在貴賓客人到達之前檢查好房間，并在其入住期間給予幫助。
11.???? Collect rooms report sheet form guest floor, pay attention to all special remarks.收集員工工作表，特別注意工作單上面的特別事項。
12.???? Before report off duty, make sure all corridors, service area are in good condition.在下班之前，確保工作間以及所有的服務區域干凈，處于良好工作狀況。
13.???? Habitually report work to Assistant Executive Housekeeper in order to have a close communication.與行政副管家保持良好的溝通。
14.???? Perform all kinds of duties as assigned.履行其他的工作安排。
15.???? Responsible for linen & guest amenities inventory on monthly basis.負責每月布草及客用品盤點。
16.???? Responsible for keeping record of all extra supplies to guest.確保準確的客人借物。
17.???? Any other related duty which may be assigned by the Assistant Executive Housekeeper.完成安排的其他工作。
