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施展才華

    職位:Captain Reception 前臺領班

  • 職位性質:全職
  • 工作地區:四川省阿壩州
  • 招聘人數:1人
  • 學  歷:大專
  • 工作經驗:不限
  • 提供食宿:提供食宿
  • 年齡要求:不限
  • 計算機能力:不限
  • 語言要求:不限
  • 國際聯號工作經歷:優先
  • 薪資待遇:3千-4千
  • 職位有效期:2026-04-10至2026-07-09

崗位職責/職位描述

崗位職責

responsibility

1、執行主管的工作指示,協助主管的日常工作。

 Carried out the supervisor's work instructions and assisted the supervisor in daily work.

2、參與各項服務活動,發現問題及時糾正。

Participate in various service activities and correct problems in time.

3、檢查員工的儀表儀容、勞動紀律、行為規范和工作態度,使之達到部門要求。

 Check the staff's appearance, labor discipline, code of conduct and working attitude to make them meet the requirements of the department.

4、掌握酒店各項優惠政策和房價政策,了解客房狀況和出租率。

Master hotel preferential policies and room rate policies, and understand room conditions and occupancy rates.

5、檢查預訂資料及通知單,合理安排賓客的入住。

Check reservation information and notice, and make reasonable arrangements for guests' accommodation.

6、確保入住登記單詳細、準確、清晰,符合有關部門的規定。

 Ensure that the check-in form is detailed, accurate, clear and in accordance with the regulations of relevant departments.


崗位要求

Post requirements

1、中專及以上學歷,有同崗位工作經驗1年以上。

technical secondary school or above, with more than 1 year of work experience in the same position.

2、熟悉前臺的各項業務。

Familiar with the business of the front desk.

3、精通前臺的各項接待程序,溝通能力較強,解決工作中的各種疑難,處理各種投訴。

Proficient in the reception procedures of the front desk, with strong communication skills, able to solve various difficulties in work and deal with various complaints.

4、性格開朗,有良好的個人修養,工作認真負責,作風正派。

cheerful personality, good personal cultivation, serious and responsible work, decent style.