- 職位性質(zhì)：全職
- 工作地區(qū)：四川省阿壩州
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語言要求：不限
- 國際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：3千-4千
- 職位有效期：2026-03-17至2026-06-15
職位：Captain Reception 前臺(tái)領(lǐng)班
崗位職責(zé)/職位描述
崗位職責(zé)
responsibility
1、執(zhí)行主管的工作指示，協(xié)助主管的日常工作。
Carried out the supervisor's work instructions and assisted the supervisor in daily work.
2、參與各項(xiàng)服務(wù)活動(dòng)，發(fā)現(xiàn)問題及時(shí)糾正。
Participate in various service activities and correct problems in time.
3、檢查員工的儀表儀容、勞動(dòng)紀(jì)律、行為規(guī)范和工作態(tài)度，使之達(dá)到部門要求。
Check the staff's appearance, labor discipline, code of conduct and working attitude to make them meet the requirements of the department.
4、掌握酒店各項(xiàng)優(yōu)惠政策和房價(jià)政策，了解客房狀況和出租率。
Master hotel preferential policies and room rate policies, and understand room conditions and occupancy rates.
5、檢查預(yù)訂資料及通知單，合理安排賓客的入住。
Check reservation information and notice, and make reasonable arrangements for guests' accommodation.
6、確保入住登記單詳細(xì)、準(zhǔn)確、清晰，符合有關(guān)部門的規(guī)定。
Ensure that the check-in form is detailed, accurate, clear and in accordance with the regulations of relevant departments.
崗位要求
Post requirements
1、中專及以上學(xué)歷，有同崗位工作經(jīng)驗(yàn)1年以上。
technical secondary school or above, with more than 1 year of work experience in the same position.
2、熟悉前臺(tái)的各項(xiàng)業(yè)務(wù)。
Familiar with the business of the front desk.
3、精通前臺(tái)的各項(xiàng)接待程序，溝通能力較強(qiáng)，解決工作中的各種疑難，處理各種投訴。
Proficient in the reception procedures of the front desk, with strong communication skills, able to solve various difficulties in work and deal with various complaints.
4、性格開朗，有良好的個(gè)人修養(yǎng)，工作認(rèn)真負(fù)責(zé)，作風(fēng)正派。
cheerful personality, good personal cultivation, serious and responsible work, decent style.
