崗位職責/職位描述

a)????? Must know menu items as well as drinklist

必須熟知所有的菜單和酒水單內容

b)????? Must know outlet setup standards.

必須熟知餐廳的擺臺標準。

c)?????? Oversee entire operation; lead bygood example

監督整個運營過程

d)????? Handles complaints and reports toimmediate supervisor.

向值班主管匯報客人投訴。

·????????Trains newstaff in all aspects of outlet food and beverage WA service standards.

培訓員工全面的餐飲知識和華爾道夫服務標準。

·????????Assists inset up, service mise en place and ensures smooth operation at all times.

協助布置擺臺，保證運營順暢。

·????????Must knowoutlet service manual, hotel rules & regulations and hotel emergencyprocedure.

必須掌握餐廳服務流程，酒店規章制度和緊急情況處理程序。

·????????Employee performsall cashier and revenue recording duties according to hotels policy &procedures.

根據酒店的制度和流程，員工必須掌握所有的收款和收入登記的職能。

·????????To co-ordinate the work of subordinates andmaintain the established procedures and policies.

協調下屬員工的工作維護現有工作標準和規范。

·????????To communicate efficiently with the kitchen.

負責與廚房有效溝通。

·????????To help prepare training programmes for staff.

幫助準備員工培訓活動。

·????????To promote good working atmosphere with emphasis inenhancing relations with subordinates.

引導員工關系，促進良好的工作氛圍。

·????????To enforce the personal appearance of the staff andpunctuality.

規范員工儀容儀表遵紀守時。