崗位職責(zé)/職位描述

工作職責(zé)：
1. Daily Operational Management日常運作管理
1.1 Work Order Control System工作單的控制
1） Complete daily Maintenance Requests to ensure that the works connected therein are satisfactorily completed within the shortest time possible.
完成每日維修申請單，確保維修工作在盡可能短的時間內(nèi)以滿意的質(zhì)量完成。
2） Follows－up reason for outstanding work orders.
跟進未能完成的維修單，寫下原因及跟進情況。

1.2 Control of All Mechanical & Electrical Plant管理所有相關(guān)設(shè)備機房
Monitor all M & E Plants during the shift period.
在當(dāng)班期間對酒店所有機電設(shè)備房進行監(jiān)控
1） Monitor all M & E plant of the hotel （at least twice） （Example: Chiller rooms, cooling towers, boiler room, pump room） and records. If any accident, takes direct control of affected systems and initiates remedial action as required immediately. And report to your supervisor directly.
在當(dāng)班期間定時巡視（至少兩次）相關(guān)重點機房（如：冷凍機房，冷卻塔，鍋爐房，水泵房等）運行讀數(shù)并作記錄。如發(fā)現(xiàn)異常，必須及時采取適當(dāng)?shù)拇胧┚S修和上報上級主管。
2） Regularly visit the lobby, restaurant, banquets, check the temperature and lighting and adjustment and maintenance timely.
每班定時巡視大堂、餐廳、宴會廳，檢查和記錄溫度，及時調(diào)整和維修。
3） Regularly inspections and records all cold room and refrigerators working temperature, timely adjust and maintained during the night shift period.
夜班定時巡視和記錄所有冷庫和冰箱溫度，及時調(diào)整和維修。
4） According to the procedures and plans, to properly operate chillers, free cooling and heating systems, has been to maximize energy savings and optimal quality of service.
按程序和計劃，合理運行冷凍機，冷板換和采暖系統(tǒng)，已達到最大化能源節(jié)約和最優(yōu)服務(wù)質(zhì)量。
5） Ensure fast M&E reaction to emergencies such as fire alarm, etc.
在遇到緊急情況如火警等，保證所有相關(guān)的機電設(shè)備迅速復(fù)位。

2. Leadership領(lǐng)導(dǎo)
2.1 Sets and maintains service standards監(jiān)督由承包商負責(zé)的所有工作
Based on engineering practice and the specifications, provisions, regulations and legal provisions, monitor the contractor to make it meet the requirements. Guide all out source construction companies and personnel safety and requirements for operating the hotel.
根據(jù)工程實踐及有關(guān)規(guī)格，規(guī)定、 條例及法律條文，監(jiān)督由承包商 負責(zé)的工作 ，使之符合要求。指導(dǎo)所有外來施工公司及人員按酒店得安全及規(guī)定操作。

2.2 HR人員管理
1） Fulfill the hotels and department policies, procedures and guidelines.
履行飯店和部門的政策、規(guī)章制度和指導(dǎo)方針。
2）.Supervision and assist the work of associates and assist to do work with demands and high quality rule.
監(jiān)督和協(xié)助其它員工的工作，在必要的地方提供幫助，以保證工作按要求及以優(yōu)質(zhì)工程規(guī)范完成。

2.3 Store Management倉庫管理
Ensure the store according to the procedures and requirements for spare parts and tools and equipment send－ receive recording.
保證工程倉按程序及規(guī)定進行零配件及工具設(shè)備的領(lǐng)用記錄工作。

3. Preventative Maintenance Scheme預(yù)防性保養(yǎng)
3.1 Preventative maintenance on related equipment at the pre－determined rates.
根據(jù)預(yù)先制定的標準對相關(guān)設(shè)備及服務(wù)設(shè)施進行預(yù)防性保養(yǎng)：
1） To monitor and regularly record the chilled water, condenser water with the correct chemicals in the recommended concentration.
監(jiān)督與記錄用于冷凍水、冷卻水、 冷凝水的化學(xué)藥品的劑量，使之達到要求。
2） To regularly blow down the operating Cooling Towers at required.
按要求定期排去冷卻塔的污水。
3） To perform scheduled preventive maintenance, servicing, testing and repairs of Chiller machines, and other ancillary equipment related to the HVAC system.
按計劃對制冷機及其它與HVAC相關(guān)的設(shè)備提供保養(yǎng)、服務(wù)、檢測和 維修。
4） Repair, preventive maintenance and servicing of but not limited to the following:
進行維修保養(yǎng)，主要有以下：
a） Cold Storage and freezers
冷庫、冰箱和制冰機
b） Air－h(huán)andling units（AHU\PAU）
空氣處理裝置（AHU\PAU）
c） Air Ductwork, Fire Dampers
空調(diào)管道，防火閥
d） Fan Coil Units
風(fēng)機盤管裝置
e） Ventilating Fans
通風(fēng)風(fēng)扇
f） Pre－Cool Air Units
預(yù)冷空調(diào)裝置
g） Exhaust equipment
排氣設(shè)備
5） Regular check and maintenance pipeline and valve including emerging reaction.
定期檢查及保養(yǎng)管道、閥門的工作包括緊急復(fù)位。
Detail record the daily operation log book; analysis of the accuracy of readings and measuring instruments; contact your operation data and the actual situation to ensure that the efficiency operation of the facility; discussion with the supplier or the maintenance team and coordination of the difficulties of operation to take the right measures.
詳細記錄每日運行日志；分析讀數(shù)和測量儀表的準確性；聯(lián)系運行數(shù)據(jù)和實際狀況來確保設(shè)施的經(jīng)濟運行；與供應(yīng)商或保養(yǎng)隊討論和協(xié)調(diào)運行的困難以采取正確的措施。

3.2 Timely report any inappropriate and maintenance defects to the sections related. Promise solution to equipment defects.
及時地報告設(shè)備的不當(dāng)使用和保養(yǎng)缺陷給相關(guān)區(qū)域；對設(shè)備缺陷，提出合理建議。

4. Training培訓(xùn)
Actively participate in the training and learning and application of related technologies to improve their skills and qualification to motivate their enthusiasms. （At least once per month more than 30 minutes）
積極參加培訓(xùn)學(xué)習(xí)并應(yīng)用相關(guān)技術(shù)，以期達至、提高各員工技術(shù)水平與資格，從中激勵工作熱誠。（每月至少一次30分鐘以上）

5. Emergency Situations緊急情況
5.1 Fire activity消防活動
1） Assist other department personnel in fire prevention activities.
協(xié)助其它部門人員進行防火活動
2） To be a fire team leader when fire arises.
情況需要時充當(dāng)火警隊長
3） Guarantee the fire protection system active immediate.
保證消防系統(tǒng)立即運轉(zhuǎn)

5.2 Other cases其它情況
1） According to the procedure to coordinate the activities of the Engineering Department.
根據(jù)程序協(xié)調(diào)工程部的活動

6. Energy Save Plan節(jié)能及環(huán)保計劃
6.1 To implement energy saving plan執(zhí)行能源節(jié)約計劃

6.2 Monitors utility consumption and record監(jiān)督能源消耗和記錄
1） Ensures normal utility consumption
保證正常的能源消耗
2） Takes action if utility supplies are affected /interrupted; submit form for such interruption on a monthly basis.
如果能源供應(yīng)受到影響/中斷，采取措施

7. Environmental Awareness關(guān)注環(huán)保，低碳運行
1） Reduces waste and re－use as much as possible
減少浪費，盡量重復(fù)利用
2） Recycles whenever possible.
盡量循環(huán)利用
3） Conserves water, energy and gas
節(jié)水、節(jié)電、節(jié)氣
4） Maintain a healthy and clean surrounding
保持健康與清潔的環(huán)境
5） Participates in activities relative to the protection of the environment
參加環(huán)保活動

8. Adhere the Waldorf Astoria’s Service Value秉承華爾道夫服務(wù)理念
1）With Passion－We passionately dedicate ourselves to delivering an unparalleled service experience – without fail.
熱情洋溢－我們熱情洋溢，致力打造無與倫比的服務(wù)體驗，從不懈怠。
2）Attitude & Style－We reflect the image of our hotel at all times, impeccably groomed and perfectly tailored.
尊儀禮客－我們保持精致優(yōu)雅的儀容儀表， 始終代表著酒店完美形象。
3）Leadership － We are leaders in our industry and our communities.
領(lǐng)導(dǎo)能力－我們是行業(yè)與社區(qū)的領(lǐng)導(dǎo)者。
4）Dynamically Engaging－We initiate connections, both verbally and non－verbally, always acting and speaking first.
積極主動－無論是語言或非語言交流，我們都要以主人翁精神，積極主動地與賓客建立聯(lián)系。
5）Ownership－ We accept the responsibility to resolve all challenges as our own. We are owners of our actions and decisions.
主人意識—我們主動承擔(dān)責(zé)任，以主人翁的姿態(tài)解決一切挑戰(zhàn)。我們忠于自己的行為，決策嚴謹。
6）Refined and Discreet － We maintain appropriate levels of privacy, formality and decorum.
優(yōu)雅謙慎－我們謹遵適宜的禮節(jié)和禮儀，并尊重客人的隱私。
7）Fully Knowledgeable － We are well－informed and conversant in all aspects of our hotel and professions.
博識廣聞－我們博識廣聞，熟知我們的酒店和本職工作。
8）Attention to Details－The better we pick up guest cues. The better we offer a unique service experience.
細致入微－我們越細心發(fā)現(xiàn)顧客獨特需求,就能越好提供獨一無二的服務(wù)體驗。
9）Social Responsibility－We embrace responsibility for the impact of our activities on the environment, consumers, employees, communities, stockholders and all other members of the public sphere.
社會責(zé)任－我們履行社會責(zé)任，保護環(huán)境、消費者、員工、社區(qū)、業(yè)主和其它公眾的利益。
10）Teamwork － We value the contributions and unique talents of each of our fellow team members. We are team players in everything we do.
團隊協(xié)作－我們重視并珍惜每一名團隊成員的辛勤付出和獨特智慧。作為團隊中的一份子，我們事事親力親為。
11）Outstanding Memories － We create extraordinary experiences, positive memories and a desire to return for our guests.
戀戀難忘－我們?yōu)榭腿藙?chuàng)造非凡獨特的體驗、積極美好的回憶，并讓他們產(chǎn)生再次入住的意愿。
12）Responsive－ We exhibit genuine concern and interest for every person, as well as operate with urgency and discipline.
反應(yīng)迅即－我們對每一位客人展示真誠的關(guān)心和關(guān)懷；我們的服務(wù)方式專業(yè)嚴謹，處事迅即。
13）Integrity－ We act with integrity at all times, embracing the highest codes of ethics and conduct. We do the right thing, all the time.
誠信不渝－我們始終保持誠信不渝的原則，嚴格地遵守各項道德標準和行為規(guī)范。我們只做對的，始終如一。
14）Anticipatory－ We excel at anticipating guest needs, delivering an individual and personal experience.
預(yù)需隨應(yīng)－我們擅長預(yù)見客人需求，為他們提供獨特而個性化的服務(wù)。

任職資格：
? Basic Refrigerant Certificate
制冷上崗證書
? 2 years refrigerant repair and inspection experience
2年制冷檢驗維修經(jīng)驗
? Basic electrical knowledge
基礎(chǔ)電氣知識


REQUIRED QUALIFICATIONS 必要的資歷要求:

? Related occupation graduated certificate
相關(guān)職業(yè)學(xué)校畢業(yè)證書
? Written and Oral Fluency in Chinese
普通話（口語及書面）