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崗位職責/職位描述

①中餐廳領班②送餐部領班

1、 Find out problem when you are talk to the customers. Maintain a high level of communication with guests and supervisor.

與客人交談中發現問題，與主管，同事保持一個高水平的溝通交流。

2、 Assist in preparation of outlet for service periods. Adhere to the standards and sequence of service within the outlet.

3、 Maintain a visible appearance in the outlet during the operation to quickly identify the needs of guests, management and associates. Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small.

能迅速的發現餐廳運作中的問題如客人需要，管理和合作。了解客人的滿意度，告訴上級任何人的不滿無論問題的大小。

4、Supervise colleagues and subordinates to ensure the efficient operation of the outlet. Ensure that staff is operating according to their job description.

指導同事和下級，保證能勝任地進行工作在酒店。并保證員工按照工作介紹來進行工作。