- 職位性質(zhì)：全職
- 工作地區(qū)：北京市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：3年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：良好
- 語(yǔ)言要求：英語(yǔ)(良好)中國(guó)普通話(熟練)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：6千-7千
- 職位有效期：2026-03-19至2026-06-17
職位：餐廳主管-怡庭/怡庭大堂吧 Team Leader-Outlet(已停止招聘)
崗位職責(zé)/職位描述
主要工作職責(zé)（包括但不限于以下內(nèi)容）：
遵循并協(xié)助部門經(jīng)理的日常運(yùn)營(yíng)，對(duì)部門運(yùn)營(yíng)員工進(jìn)行全面的監(jiān)督，確保標(biāo)準(zhǔn)和服務(wù)與酒店的管理政策嚴(yán)格地保持一致。能夠準(zhǔn)確的回答并且解決客人的問(wèn)題,?隨時(shí)處理客人投訴確?？腿说臐M意度。
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任職資格：
大專及以上學(xué)歷，良好的英語(yǔ)書面和口頭溝通能力，優(yōu)秀的中文書面和口頭溝通能力。
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經(jīng)驗(yàn)要求：
3年以上豪華酒店相關(guān)工作經(jīng)驗(yàn)。
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OUR PURPOSE AND CULTURE
?We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
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THE TEAM
As part of the Food & Beverage team, the Team Leader – Outlet plays a vital role in delivering exceptional dining experiences. This position works closely with the Assistant Manager – Outlet and leads a team of Captains and Waiters/Waitresses, ensuring seamless daily operations, strong teamwork, and consistently high service standards within the outlet.
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YOUR ROLE
As Team Leader – Outlet, you are a hands-on leader on the floor, responsible for bringing Rosewood’s service philosophy to life. You will supervise daily outlet operations, inspire and develop your team, and ensure every guest interaction is thoughtful, personalized, and memorable. Working closely with your manager and collaborating with other departments, you will contribute directly to guest satisfaction, team engagement, and the overall success of the Food & Beverage operation.
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HOW YOU’LL MAKE THE PLACE
- Deliver personalized, attentive service and actively anticipate guest needs to create memorable dining experiences.
- Lead, coach, and train associates on service standards, menu knowledge, and upselling techniques.
- Ensure all service sequences, order-taking procedures, and outlet standards are consistently followed.
- Oversee daily opening and closing duties, cleanliness, and overall outlet readiness.
- Support revenue growth by promoting menu items, achieving sales targets, and communicating daily specials.
- Maintain effective communication, teamwork, and coordination with internal departments.
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COULD THIS BE YOU?
- You have at least 3 years of supervisory or management experience in a hotel or restaurant environment.
- You are a natural team player with strong leadership, communication, and interpersonal skills.
- You take pride in delivering exceptional guest service and maintaining high service standards.
- You are detail-oriented, reliable, and able to handle challenges with professionalism and discretion.
- You are comfortable working flexible hours, including weekends and public holidays.
- You have good working knowledge of food, beverage, service operations, and basic computer systems.
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OUR COMMITMENT TO YOU
?At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
