- 職位性質：全職
- 工作地區：北京市
- 招聘人數：2人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)中國普通話(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：5千-7千
- 職位有效期：2026-03-19至2026-06-17
職位：餐廳領位/主管 Hostess / Team Leader (Hostess) - Outlet(已停止招聘)
崗位職責/職位描述
主要工作職責（包括但不限于以下內容）：
1.?能為客人提供符合瑰麗酒店品牌標準的優質服務并確保服務效率。
2.?能夠熟練運用Mircros系統和POS預訂系統。
3.?保證及時更新預訂系統的信息。
4.?根據情況妥善處理預訂，能夠及時與主管進行溝通并更新預訂系統，確保餐廳的翻臺率，實現效益最大化。
5.?為等位的客人提供滿意的服務。
6.?迎接客人并保證客人預訂信息的準確（包括用餐人數、特殊要求等）。
7.?有能力對菜品進行促銷。
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任職資格：
儀容儀表以及行為都要符合酒店的專業形象。
良好的人際交往和溝通能力。?
能夠獨立工作和團隊合作。?
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經驗要求：
餐廳領位：有相關經驗者優先。
領位主管：3年以上豪華酒店相關工作經驗。
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
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As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
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THE TEAM
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You will be part of the Food & Beverage team, working within one of our dining outlets and reporting directly to the Outlet Captain. The team collaborates closely across service, reservations, and guest engagement, as well as with Front Office, Butler Services, and the Dining Reservation Team, to deliver seamless and personalized dining experiences that reflect Rosewood’s service philosophy.
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YOUR ROLE
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As Hostess-Outlet, you are a key ambassador of the restaurant and play a vital role in creating exceptional first and last impressions for our guests. You are responsible for managing reservations, welcoming and seating guests, and ensuring their comfort throughout their dining experience. Through genuine warmth, attention to detail, and effective communication, you contribute directly to guest satisfaction, outlet efficiency, and the overall success of Rosewood Beijing, while working closely with service teams and supervisors to uphold brand standards.
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HOW YOU’LL MAKE THE PLACE
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-? ? ? ? ? ??Welcome and seat guests with warmth, professionalism, and attention to detail, creating memorable first impressions
-? ? ? ? ? ??Manage reservations, seating plans, and waiting lists to optimize guest flow and table turnover
-? ? ? ? ? ??Coordinate closely with outlet supervisors and service teams to ensure smooth operations and accurate information sharing
-? ? ? ? ? ??Anticipate guest needs, recognize preferences, and deliver personalized, discreet service experiences
-? ? ? ? ? ??Promote outlet offerings, hotel events, and special dining experiences to enhance guest engagement
-? ? ? ? ? ??Handle guest inquiries or concerns courteously and efficiently, ensuring timely and satisfactory resolution
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COULD THIS BE YOU?
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-? ? ? ? ? ??You have previous experience in a restaurant or hospitality service role, preferably within a hotel environment
-? ? ? ? ? ??You communicate confidently in?Mandarin?Chinese?and basic English, both verbally and in writing
-? ? ? ? ? ??You are guest?driven, friendly, and naturally polished in your service approach
-? ? ? ? ? ??You are organized, detail?oriented, and comfortable managing reservations and guest information systems
-? ? ? ? ? ??You enjoy working as part of a team and collaborating across departments
-? ? ? ? ? ??You are flexible, reliable, and willing to work shifts, weekends, and public holidays
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OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
