- 職位性質(zhì)：全職
- 工作地區(qū)：重慶市江北區(qū)
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗：不限
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：英語(精通)
- 國際聯(lián)號工作經(jīng)歷：不限
- 薪資待遇：6千-7千
- 職位有效期：2026-04-07至2026-07-06
職位：麗晶體驗大使（外籍）Regent Experience Agent（Open to Foreign Nationals)(J12641)
崗位職責(zé)/職位描述
工作職責(zé)：
1.To serve hotel lobby guests with the highest level of efficiency, courtesy, and professionalism by adhering to Regent Standards of aggressive hospitality and all established guidelines and procedures.
依據(jù)麗晶殷勤待客的服務(wù)標(biāo)準(zhǔn)和工作指導(dǎo)在大堂向客人提供水準(zhǔn)的，高效的，禮貌的，專業(yè)的服務(wù)。
2.Receive a daily briefing on any unusual occurrences or special events in order to effectively handle anticipated situations.
在每日例會中了解額外的事件，以便快捷的處理所有可能發(fā)生的情況。
3.Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
掌握房價，包價，折扣和促銷的所有信息，并知道如何去處理。
4.Maintain thorough knowledge of guest rooms, locations, amenities, features and all other services offered by the hotel.
掌握客人房間，位置，客房禮物，特色以及酒店提供的所有其它的服務(wù)。
5.Greet all arriving and departing guests with a smile and eye－contact.
用微笑和目光接觸問候所有抵店和離店的客人。
6.To complete the ad hoc tasks assigned by the supervisor, and accept temporary work re－arrangement or reassign. The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands
完成上級指派的其他合理任務(wù)，服從臨時性的工作安排和調(diào)配。由于酒店運營的特殊性，班次為每天24小時運作，主管人員將根據(jù)工作需要，安排和調(diào)整員工上班時間及班次。
任職資格：
1.college graduate or above, Hotel Management diploma or equivalent
本科及以上學(xué)歷，酒店管理相關(guān)專業(yè)優(yōu)先
2.At least Two years of progressive work experience in the Front Office department of a luxury hotel
至少在奢華酒店前廳部有2年以上工作經(jīng)驗
Previous work experience in a Guest Relations role
有賓客關(guān)系方面的工作經(jīng)驗優(yōu)先
3.Strong verbal communication skills
較強的語言溝通能力
4.Native English speaker or excellent spoken English.
母語英語或流利英語口語
Fluent in Chinese preferred
中文流利優(yōu)先
