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崗位職責/職位描述

About the role:?

關于職位:?

To work with the?Director of Public Relations and?Marketing?on generating awareness of the resort through all media?and social media?outlets; including a strong focus on?rooms feeder markets and?local awareness; and assist in the development of all marketing and advertising initiatives as well as the development and execution of the annual public relations plan.? Focus on the resort website, and the development of a resort e-Newsletter and all electronic marketing tools.?

協助公共關系及市場傳訊總監，通過所有媒體及新媒體渠道提高度假村的知名度，包括重點關注客房來源市場及當地知名度；協助制定所有營銷和廣告計劃，以及制定和執行年度公共關系計劃。?重點關注度假村網站，開發度假村電子通訊和所有電子營銷工具。?

What you will do:?

崗位職責：?

• Promote awareness of brand image internally and externally?

• 提高內部和外部對品牌形象的認識?

• Working with?the?Director of Public Relations and?Marketing?in designing and?initial proofreading?a variety of ROOMS/Catering/FB/SPA?& Wellness/Guest Experience promotional and marketing materials?

• 協助公共關系及市場傳訊總監，設計和初審各種客房、宴會、餐飲、水療、健身以及賓客體驗的宣傳和營銷材料?

• Provide?reply to?templates for?online guest comments?and?can?support?customized reply to complicated guest comments/complaints?

• 為在線回復客評提供常用回復模板，并可為復雜的客評/客訴定制個性化回復?

• File and update press database, digital library, and press clippings?

• 歸檔并更新新聞數據庫、數字圖書館和新聞剪報?

• Review the online content in media announcements and media kits via fs.com and make sure it is the most updated information in?PR for?Commercial?usage.?

• 通過?fs.com，查看媒體公告和媒體資料袋中的在線內容，確保其為用于?Comercial的最新信息?

• Working?closely?with?all?the?departments,?and?primarily,?you'll?be?required?to?focus?on?developing?an?effective?plans?that?can?help?attract?a?specific?kind?of?target?audience??

• 需要與所有部門密切合作，主要是制定有效的計劃，幫助吸引特定類型的目標受眾?

• Create innovative publicity programs that will increase awareness and positive?perception?of the resort, its spa, culinary programs, services, and personnel.??Programs should address specific needs as outlined in the marketing plan and capitalize on unexpected?opportunities as they arise.??

• 制定創新的宣傳計劃，提高度假村、水療中心、烹飪項目、服務和人員的知名度和美譽度。?宣傳計劃應滿足營銷計劃中列出的具體需求，并利用出現的意外機會。?

• Measure and provide reports on each PR campaign??

• 衡量每次公關活動并提供報告?

• Maximize opportunities for publicity in all media through careful research and targeted editorial pitch plan, focused on key feeder markets for both the group and leisure segments.? Maintain professional relationships with media to support achieving the goals outlined in the PR plan, including the distribution of targeted media releases, media kits, pitches, and other PR related material.???

• 通過仔細研究和有針對性的編輯推介計劃，擴大在所有媒體上的宣傳機會，重點關注團體和休閑市場的主要支線市場。?與媒體保持專業關系，以支持實現公關計劃中列出的目標，包括發布有針對性的媒體新聞稿、媒體資料袋、推介以及其他公關相關材料?

• Assist?in the development and execution of an annual PR plan as an integral part of resort marketing plan, based on guidelines given in the annual plan instructions, including a PR roadmap, segment strategies, and key PR initiatives.??

• 根據年度計劃指示中的指導方針，協助制定和執行年度公關計劃，包括公關?路線圖、分部戰略和關鍵公關舉措，將其作為度假村營銷計劃的組成部分?

• Update and?maintain?property?website?within the corporate?standards, and?maintain current image library and video footage to maximize media coverage.???

• 按照企業標準更新和維護物業網站，維護圖片庫和視頻資料，擴大媒體報道?

• Comply with?Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning?committee.???

• 遵守四季酒店的銷售和營銷標準，同時與同事和規劃委員會和諧、專業地合作?

• Ensure that all hotel promotions, advertising, direct mail pieces, and collateral are in keeping with Four Seasons image and reflect the highest level of professionalism?in content and presentation.??

• 確保所有酒店促銷活動、廣告、直郵和宣傳品都符合四季酒店的形象，并在內容和表現形式上體現出最高的專業水準。??

What?you bring:?

崗位要求：?

• Minimum?2?years’ experience in related position with Four Seasons or other organization??

• 至少2年于四季酒店或國際五星級酒店同等職位工作經驗。?

• Being calm and patient and?be?of service passion. Team player. Being fair and responsible. Be passion and love working.??

• 冷靜耐心，具備服務熱情。有強烈的事業心與責任心，具備團隊精神，秉公辦事。?

• Requires knowledge or the ability to?operate?computer equipment including word processing and spreadsheet software.??

• 有操作計算機設備的知識或能力，包括文字處理和電子表格軟件。?

• Good knowledge of Word,?Excel?and PowerPoint??

• 熟知電腦操作及辦公軟件應用。??

• Logic, eye for details, approachable and willing to help??

• 邏輯性強、注重細節、平易近人及樂于幫助他人。?

• Requires knowledge or the ability to?operate?computer equipment including word processing and spreadsheet software.??

• 有操作計算機設備的知識或能力，包括文字處理和電子表格軟件。?

• Has a working knowledge of Four Seasons cultural and core standards, policies, and standard operating procedures?

• 具備四季文化和核心標準、政策以及標準操作程序的工作知識?

What we offer:?

福利待遇：?

• Competitive Salary,?wages?and?benefits??

• 具有競爭力的薪資及福利體系?

• Excellent Training and Development opportunities?

• 完善的培訓與發展機會?

• Complimentary Accommodation at other Four Seasons Hotels and Resort?

• 全球四季酒店及度假村的免費住宿禮遇。?

• Complimentary Dry Cleaning for Employee Uniforms?

• 員工制服免費干洗服務?

• Complimentary Employee Meals?

• 免費員工工作餐???

• Employee?activities?

• 豐富多彩的員工活動?

Schedule & Hours:?

工作時間安排?

• This is a full-time position?

• 這是一個全職職位?

• Flexible with his/her schedule with the ability to work all shifts,?weekends?and holidays?

• 能夠適應工作時間靈活，能在周末和節假日輪班工作?