- 職位性質:全職
- 工作地區(qū):河北省秦皇島市
- 招聘人數(shù):1人
- 學 歷:大專
- 工作經(jīng)驗:1年以上
- 提供食宿:提供食宿
- 年齡要求:不限
- 計算機能力:不限
- 語言要求:英語(一般)
- 國際聯(lián)號工作經(jīng)歷:不限
- 薪資待遇:3.5千-4千
- 職位有效期:2026-04-10至2026-07-09
職位:賓客關系主任 GRO
崗位職責/職位描述
We are looking for a Service Leader - Guest Relationship Office
我們正在尋找一位賓客關系主任
As a Service Leader – Guest Relationship Office, we rely on you to
作為一名賓客關系主任,你的主要工作職責為:
1. Responsible for Golden Circle and VIP guests.?
負責貴賓金環(huán)會會員及VIP。
2. Assist guests to ensure that they receive care during their stay.
協(xié)助并確保客人在入住期間得到的照顧。
3. Coordinate with all concerned departments to fulfill guest needs.
協(xié)調(diào)相關部門時刻滿足顧客的需求。
4. Assist Front Desk during heavy check-in, check-out and full house.
在提高入住和退房,以及滿房時協(xié)助前臺。
5. Ensure that Guest Relations team provides a courteous and professional service in a proper manner at all times.
確保賓客關系的團隊以適當?shù)姆绞教峁┒Y貌和專業(yè)的服務。
We are looking for someone who:我們正在尋找一位具備以下條件的候選人:
1.? experience in Guest Relations of International class hotel.
具備國際酒店賓客關系經(jīng)驗
2. Be familiar with FD service steps and the Opera system.
熟練前臺操作流程及Opera系統(tǒng)
3. Excellent Skill in communicating with debtors.
出色的溝通技巧
4. Good guest service sense and professional skills.
具備較強的賓客服務意識和專業(yè)技能?
